Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities:

Cash Operations

Manage and control daily operations and administration of the payment operations unit covering payments, check clearing, time deposit, check issuance, audit confirmation and related regulatory reportingManage, coach performance of employees, to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management proceduresEnsure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalationEnsure standardization of processes to achieve efficiency and customer delight. Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where requiredImplement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findingsEnsure effective business continuity plan is in placeRepresent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Co-ordinate with Product, Technology and all Key Stakeholders to ensure successful implementationSupport the Bank’s digital/transformation strategy

Skills:

Minimum 5 years of direct working experience in leading cash operations functionStrong people managerKnowledge on local and cross border payments e.g SWIFT, payment channelsKnowledge of all applicable regulatory reporting requirement and guidelinesHands-on in key regulatory reporting e.g. AML CTR, GLFX, ITRS reporting is an added advantageProject management and change management skillsSound knowledge of procedures and risk management/effective Quality AssuranceAbility to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integrationSolid knowledge on problem analysis and problem-solvingEffective written, listening and verbal communication skillsSelf-motivated, diligent and meticulous