SCOPE OF WORK
The Vice President of Program Delivery provides dynamic leadership for the delivery of high-quality programs and supports the efforts of the SVP to grow the impact of resettlement asylum and integration programs across the United States, Europe and Asia. The VP is charged with developing a delivery vision for all RAI program offices to achieve impact, operational excellence and fiscal sustainability. In addition, the role oversees programmatic and operational outcomes of the Resettlement Support Center (RSC) in Asia and Office of State Partnership (OSP). This position ensures that RAI Strategy is informed by the aspirations of IRC’s clients through Strategic Action Planning (SAP) and Client Voice & Community Engagement.
The VP Delivery must be able to successfully engage with other parts of IRC’s resettlement asylum and integration department and with IRC functional departments to achieve strategic delivery goals. The VP is also expected to play a leadership role in the organization at large. The VP Program Delivery is a key member of the Executive Leadership Team (ELT) and collaborates closely with other members regarding technical excellence, operations, finance, fundraising, awards management, advocacy, communications, legal, compliance and other HQ functions.
MAJOR RESPONSIBILITIES
Strategic Leadership
Provide visionary leadership to ensure the effective delivery of IRC’s domestic and international resettlement, asylum and integration programs, driving impact and operational excellence.Serve as a key advisor to the SVP of RAI on performance, areas for expansion, gaps in services and other program elements that build scale and impact.Lead the implementation of RAI’s Strategy100 and SAP initiatives, ensuring alignment with client aspirations and organizational goals. Spearhead the thought leadership and support the SAP implementation in the program offices.Champion client voice and community engagement across all program offices.Regional Program Oversight
Oversee all U.S. based program offices and international RAI operations in Europe and Asia, ensuring high-quality, cohesive service delivery in both Union and non-Union environments.Successfully implements a new organizational structure that is organized around clusters of program offices and shared servicesLead the Resettlement Support Center (RSC) in Asia, ensuring compliance with donor requirements and effective coordination with partners such as PRM, USCIS, UNHCR, and IOM.Provide strategic oversight to the Office of State Partnership (OSP), ensuring innovative and sustainable programming.Ensure good stewardship of IRC and donor resources. Exercise oversight of operating budgets and cultivate a diligent approach to fiscal management, ensuring that the program offices fully meet their obligations. Ensure RAI program offices incorporate best practices and deliver high quality outcomes, including under emergency conditions.Empower local leadership to ensure that programs are developed collaboratively with strong programmatic cohesion across sectors, particularly between resettlement and non-resettlement programs.Set goals, monitor work, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met and are in line with employee needs, RAI priorities, and the mission of the IRC.Promote innovative programming within the department and work collaboratively with Program Office leadership to pilot new ideas. Promote technically sound and evidence-based program design, monitoring and evaluation.Operational and People Leadership
Lead a diverse team of 2,000 staff, consultants, and interns across North America, Europe and Asia, ensuring high performance and well-being.Maintain rigorous financial and operational oversight of a $250-$300 million portfolio, ensuring compliance, impact, and sustainability.Ensure that all program office support functions are resourced and managed in accordance with IRC policies and standards, cultivating a safe and protective work environment for all staff and clients as part of larger organizational efforts related to Duty of Care, Safety and Security. In coordination with ELG and Program Office Leadership, engage on staff development, retention and succession planning that fosters an engaging, diverse, and equitable environment. Cultivate an inclusive, accountable culture rooted in IRC’s People Manager Standards and Guiding Principles.
KEY WORKING RELATIONSHIPS
Position reports to: Senior Vice President, RAI
Position directly supervises: US Program Office Executive Directors, Europe-based DRD, Director OSP, Director RSC
Unique and critical personal characteristics
The ideal candidate is a strategist and thought partner who can identify organizational issues and challenges, design and deliver solutions and to get results This individual is able to operate as an organizational intersection of strategies, priorities and sensitive special projects with a keen eye for political and policy nuance As a manager they will engage, rally, and inspire the team to the highest quality of work Ability to organize, plan, schedule, determine priorities and meet deadlines Outstanding written and verbal communication skills are essential Ability to anticipate and assess situations accurately and recommend/implement effective courses of action required Ability to coordinate multiple meeting tasks and a myriad of complex details on a concurrent basis Ability to communicate effectively with internal and external stakeholders with tact and diplomacy, both orally and in writing, including working with all staff levels and diverse personalities Ability to exercise discretion in dealing with sensitive material and maintain confidentiality Ability to handle stress, function effectively under pressure and meet time parameters Ability to expand on own initiative in performance of duties Must have excellent discretion, judgment, tact, initiative, creativity, critical thinking, problem solving, organizational skills, and self-motivation Post graduate degree in relevant field
Demonstrated Skills and Competencies:
Education & Experience:
Minimum of 15 years including strong policy, communications and strategy experience, including 10+ years in senior leadership roles.Experience managing large, diverse teams and multi-million-dollar portfolios in humanitarian or nonprofit sectors.WORKING ENVIRONMENT :
This position requires occasional flexibility, afterhours demands and the ability to attend evening and weekend events, when needed
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.