Join our Payment Experiences & Services team to help shape the future of payments at Chase. As a VP Product Manager, you will play a pivotal role in building and scaling new platform services that power customer-facing experiences and support strategic initiatives across the firm. 

About the Team 
The Payment Experiences and Services team manages multiple products and services that enable seamless payment experiences for Chase customers. We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative solutions that power the future of banking. 

Job Summary 
As a Vice President Product Manager within the Payment Experiences & Services team, you will lead the development and delivery of key platform services which are the central components of Chase’s payments modernization journey. You will navigate complex data environments, partner with cross-functional teams, and drive the integration of PIM capabilities into strategic initiatives across the bank. This role requires strong technical acumen, stakeholder management, and the ability to lead multiple development teams in a fast-paced, matrixed environment. 

Job Responsibilities 

Lead the development and delivery of platform services within the Payment Experiences & Services team, enabling customer and servicing-facing experiences for payment management across Chase  Navigate Chase’s complex data environment to replicate and synchronize data across legacy and target state systems, ensuring data integrity and availability for customer experiences  Partner closely with Banking Payment APGs to align platform development with APG modernization timelines and strategic priorities  Advocate for new data replication solutions with Technology, championing innovative approaches to support evolving Banking Payment customer needs  Manage multiple development teams responsible for building and maintaining databases and services that power customer-facing payment experiences  Drive integration of the platform capabilities into strategic initiatives across the bank, collaborating with product, technology, and business partners to deliver seamless solutions  Oversee product backlog and roadmap, ensuring alignment with business objectives, stakeholder priorities, and modernization goals  Facilitate effective sprint planning and resource utilization, partnering with engineering leads to ensure timely delivery of high-value features  Build and manage key relationships with stakeholders across Product, Technology, Operations, Servicing, Legal, and Compliance  Support production issue resolution and feedback loops, ensuring continuous improvement and client satisfaction 

Required Qualifications, Capabilities, and Skills 

10+ years of experience in digital product management, financial services, technology, or project management  Bachelor’s degree required Subject matter expertise in payments architecture, data replication, and digital platforms  Proven track record managing product backlogs, roadmaps, and agile development teams in a matrixed environment  Experience navigating complex data environments, including legacy and modernized systems, and driving data replication solutions  Strong stakeholder management and influencing skills, with the ability to partner across Product, Technology, and Business teams  Strategic thinker and problem solver, capable of addressing both technical and functional challenges  Proficient with MS Office tools, JIRA, and Confluence 

Preferred Qualifications 

Experience with payments modernization initiatives and large-scale platform transformations  Familiarity with customer-facing payment experiences and servicing platforms  Advanced degree in business, technology, or related field