Vice President, Governance & Technology Strategy
Marriott
**Additional Information**
**Job Number** 25123808
**Job Category** Information Technology
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
JOB SUMMARY:
Reporting to the VP, Enterprise Architecture, the VP, Governance & Technology Strategy serves as the chief governance agent for enterprise technologies within Marriott. This role leads the team accountable for incubating/evaluating/approving new and emerging technologies for their viability within Marriott eco-system. This role is also responsible for overseeing EA compliance requirements for audit and compliance related initiatives. This position manages day-to-day relationships with global information technology teams to promote client satisfaction with all technology, product teams and business partners.
CANDIDATE PROFILE
Education and Experience
Required:
• 10+ years of application architecture and development leadership experience, including direct experience leading technology teams in defining, creating and supporting enterprise-scale consumer websites with strong knowledge of hospitality industry best practices Demonstrated experience in Agile development methodologies, including SAFe, specifically with large-scale initiatives and geographically distributed teams.
• Direct management of cross-functional, sourced, and matrixed teams
• Management of complex budgets in excess of $25-50M direct and indirect costs
• Demonstrated thought leadership commensurate with the scale of Marriott properties
• Demonstrated enterprise technology leadership experience in hospitality, travel or retail industry
• Demonstrated experience with the following technologies:
o Encryption/Decryption methodologies, Database technologies, Event-driven architecture, API Gateways, MVVM Patterns, and Service-Mesh technologies.
Experience leading governance programs for large organizations. Experience with audit and compliance efforts including SOC and SOX.
Preferred:
• Demonstrated success leading medium- to large-scale initiatives/transformations
• Proven executive experience in strategic planning and budgeting within one or more business groups
• Proven knowledge of SDLC; good understanding of ITIL v4 Framework
• Strong process management, negotiating, influencing and problem resolution skills
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience in business systems and process planning
• Knowledge of business environment, service requirements and hospitality culture
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
• Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
• Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
• Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms
CORE WORK ACTIVITIES
Developing and Managing Application Development Standards, Processes, And Tools
• Works with the Enterprise Architecture and Marriott Product teams to lead and facilitate consistency of delivery across client groups
• Oversees standard EA governance councils, including the STB, ARB, and related bodies.
• Collaborates with DevSecOps teams to streamline governance and technology review processes, deployment processes, automate testing, and ensure continuous delivery
• Promotes agile methodologies and encourage cross-functional teams to embrace iterative development, experimentation, and rapid prototyping
• Works with architects to design scalable and future-proof solutions that accommodate growth and changing technology landscapes.
• Builds and maintains a standard set of application development reference architectures and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
o SDLC standard tools and processes for both waterfall and agile development
o Implementing standard tools and processes, incorporating flexibility for small and large projects
o Deployment standard tools and processes
• Monitors projects for adherence to defined application development processes
• Works with IT organization to create broader IT related and corporate standards and policies where necessary
• Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with IT Teams
• Manages application development projects in partnership with Marriott Product Leadership, business partners and providers
o Provides input into overarching technology roadmaps for Marriott systems
o Defines and oversees effective reporting to Product Leaders and business stakeholders
o Leads project reviews with Digital – Website Product Leadership on application development projects
o Provides overall project management of business projects/portfolios
o Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
o Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
o Defines, manages, and improves service level reporting for application development
o Provides early warning to the appropriate Product leaders and team regarding degraded or missed service levels
o Leads application development and maintenance of service provider project management standards and tools
o Participates in client portfolio and demand management processes, and engages service providers to promote client satisfaction
o Drives talent development and best practices for team
• Supports the IT organization
o Participates in the creation and maintenance of IT’s business strategy and planning
o Supports and follows defined IT Governance decision rights, standards and practices
o Emphasizes accuracy and effectiveness of estimating and planning management with team
o Assists all IT teams with the preparation and monitoring of business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
• Implements CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
• Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
• Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
• Designs and administers project surveys or other feedback processes, to continually improve client satisfaction
MANAGEMENT COMPETENCIES
Leadership
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
• Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
• Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
o Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.
o Development Methodologies: knowledge of development methodologies as well as new/upcoming development methodologies.
o Information Security: knowledge of the security considerations relevant within the development space, including industry best practices related to information security
• Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
• Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
The salary range for this position is $177,000 to $302,300 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
The application deadline for this position is 3 days after the date of this posting, August 12, 2025
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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