The Lifestyles Governance and Business Operations team is responsible for leading efforts to shape operational excellence. We partner with teams across the firm, including other Card and Connected Commerce pillars, functional partners, and stakeholders from legal, risk, controls, and compliance to maintain an effective oversight and controls environment in accordance with the Firms standards. As a Vice President of Governance in Lifestyles, you will lead governance activities for product and campaign launches, partner with cross-functional teams, and provide subject matter expertise in audit, controls, compliance, and risk. You will help drive the resolution of emerging issues, support the implementation of change management frameworks, and ensure the organization's readiness for major events and campaigns. **Job Responsibilities** + Execute governance processes for product modernization and Lifestyles campaign, event, and content launches, ensuring compliance with firm-wide standards and regulatory requirements. + Support change management and incident management activities, including documentation, escalation, and resolution of issues. + Partner with product, operations, marketing, legal, risk, controls, and compliance teams to facilitate effective oversight and drive operational improvements. + Monitor adherence to governing programs and policies, and report on compliance status to senior leadership. + Identify and escalate emerging risks, incidents, and operational challenges, recommending mitigation strategies. + Support the development and delivery of training and enablement initiatives for governance and business partners. + Maintain accurate records and documentation for compliance, audit, and reporting needs. + Participate in process improvement projects to enhance operational excellence and risk management. + Adapt to changing priorities and contribute to a culture of continuous improvement. **Required Qualifications, Capabilities, and Skills** + 7+ years of experience in audit, controls, compliance, risk management, or project management, with a focus on governance, change, or incident management. + Experience executing governance or compliance functions in a large, regulated organization. + Strong organizational skills and attention to detail. + Ability to manage multiple priorities and work cross-functionally. + Excellent communication and interpersonal skills for collaborating with internal teams and stakeholders. + Analytical skills to assess risk, compliance, and operational readiness. **Preferred Qualifications, Capabilities, and Skills** + Experience supporting governance or compliance functions in a campaign-driven or product modernization environment. + Familiarity with legal, risk, and compliance processes related to change management and incident resolution. + Proficiency with project management tools and techniques. + Experience in campaign or project launch coordination within a regulated environment. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $118,750.00 - $197,000.00 / year