Intuit is seeking a visionary Vice President of Customer Success and CX to elevate the role Customer Success plays in driving growth and deepening engagement across Credit Karma and Core TurboTax Experiences. This critical leadership role defines and sets the vision for how Customer Success contributes to Intuit's broader strategy, combining oversight of retention, satisfaction, and key operational metrics with CX leadership focused on lifecycle strategy, customer journey mapping, and sustainable, year-round engagement. This VP will lead transformative initiatives to embed operational excellence, remove customer friction, and architect systems that deliver exceptional experiences, inspiring trust and deepening customer

loyalty within Intuit’s ecosystem.