Client Services Representative / Veterinary Assistant – Full-Time (Evenings & Weekends)
We’re looking for a motivated and compassionate Client Services Representative (CSR) / Veterinary Assistant to join our busy veterinary team!
Position Details:
Schedule: Full-time, evenings and weekends
Shift Options: 6-hour, 8-hour, or 12-hour shifts
Location: Sherwood Park, Alberta
About the Role:
As a CSR / Veterinary Assistant, you’ll be the friendly face and helpful hand that keeps our clinic running smoothly. This position combines client service excellence with hands-on support for our veterinary team.
Key Responsibilities:
Provide exceptional customer service to clients in person and by phone
Schedule and manage appointments using Avimark software
Assist with patient check-ins and discharges
Process payments and maintain accurate client records
Support inventory control, ordering, and restocking of supplies
Maintain a clean, organized reception and work area
Work collaboratively with veterinarians, RVTs, and other team members
Qualifications:
Minimum 1 year of experience in a veterinary clinic setting (required)
Proficiency with Avimark software (preferred)
Strong organizational and multitasking skills
Excellent communication and client care abilities
Positive team player with a compassionate approach to animals and their owners
What We Offer:
A supportive, team-oriented environment
Competitive wage based on experience
Health Benefit package included Health Spending Account ($500.00 annually) RRSP contributions and price match Staff pet discounts Uniform allowanceIf you’re enthusiastic about providing exceptional client service and supporting quality veterinary care, we’d love to hear from you!
How to Apply: Please send your resume amanda.samson@nva.com, with “CSR / Veterinary Assistant Application” in the subject line.