Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.

Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.

Handles incoming and outgoing mail and e-mail.

Monitors client waiting area to ensure cleanliness.

Documents and maintains client information, service data and other pertinent information within business operations software.

Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

 

Compensation Base hourly rate of $18 - $20 DOE Eligible for periodic bonus