Veterinary Receptionist

Location: Gig Harbor, WA
Practice Name: Harbor Animal Hospital
Job Type: Full Time
Pay Range: $19-$22 per hour, DOE

About Us

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

Position Summary

We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.

Key Responsibilities

Greet clients and patients warmly, in person and by phone

Schedule appointments and manage the daily calendar

Check clients in and out; process payments accurately

Maintain client and patient records in the practice management system

Handle multi-line phones, emails, and prescription requests

Communicate effectively with veterinarians and technicians

Maintain a clean, organized front desk and lobby area

Provide compassionate support to clients during stressful or emotional situations

Qualifications

High school diploma or equivalent required

Previous receptionist or customer service experience preferred

Veterinary or medical office experience a plus

Strong communication and interpersonal skills

Ability to multitask in a busy environment

Basic computer skills and comfort learning new software

Compassion for animals and their owners

What We Offer

 

Competitive pay based on experience

Employee pet care discounts

Supportive team environment

Opportunities for training and growth

Health benefits, PTO, retirement plan