Frontier Village Veterinary Clinic is a thriving 9-doctor small animal practice dedicated to providing exceptional veterinary care to our patients and outstanding service to our clients. As our practice continues to grow, we are looking for a full-time Client Care Coordinator (Receptionist) to join our front desk team.

If you’re compassionate, organized, and enjoy connecting with people and their pets, we’d love to hear from you!

About the Role

As a Client Care Coordinator, you will be the first point of contact for our clients — welcoming them to the clinic, answering phones, scheduling appointments, and ensuring every visit is a positive experience.

Our ideal candidate:

Brings strong communication and multitasking skills

Has a positive, outgoing attitude and a professional demeanor

Thrives in a fast-paced, team-oriented environment

Is passionate about providing compassionate service to both clients and pets

While veterinary experience is preferred, we are happy to consider applicants with prior experience in customer service or administrative roles in similar high-paced, people-focused environments.

Experience with AVImark practice management software is a plus, but not required.

Responsibilities

Answer and direct multi-line phone calls

Schedule appointments and manage client records

Process invoices and handle data entry

Provide excellent client service and support for our veterinary team

Contribute to a welcoming, caring clinic environment

Why You’ll Love Working Here

At Frontier Village Veterinary Clinic, we work together toward a shared vision of uncompromising excellence in veterinary care. We are committed to:

Delivering clinical excellence

Listening to and supporting our clients and patients

Earning trust through integrity and respect

Fostering a compassionate, collaborative workplace

Encouraging growth and continuous improvement

Compensation & Benefits

Pay: $18–$21 per hour (based on education and experience)

Benefits include:

Medical, Dental, and Vision coverage

Pet care benefits

Uniform allowance

Paid time off

Eligible for quarterly bonus rewarding strong performance and teamwork Schedule

 

Monday–Friday: 7:30 a.m. – 6:00 p.m.

Saturday: 9:00 a.m. – 5:00 p.m.