Job Overview
We are seeking a part-time Medical Receptionist to join our veterinary healthcare team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient care, and facilitating communication between patients and healthcare providers. This position requires excellent organizational skills and a strong attention to detail to support both patients and the clinical staff effectively. This is a part-time role that can lead to full-time. Current opening is Tuesdays and Thursdays from 11am-7pm, with opportunity for more hours.

Qualifications

Previous experience in a medical office or veterinary office setting is required. Familiarity with medical terminology is preferred for effective communication within the healthcare environment. Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent interpersonal and communication skills to interact positively with patients and staff alike. A background in medical administrative support or office experience is highly desirable, with experience in a multi-phone line system. Ability to work independently as well as part of a team in a fast-paced environment. Join our team as a Medical Receptionist and contribute to providing exceptional care while enhancing the overall patient experience!

Daily tasks include:

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months medical/veterinary receptionist experience required.