Park Vet Group are recruiting for a Patient Care Assistant to join their team based at their Glenfield branch. In this position you will have the opportunity to work with a friendly and supportive nursing and client care team. In this role we do require flexibility for administration tasks on reception. This is a permanent full-time position working 38.5 hours per week. Monday to friday and 1 in 5 weekends. The role of the patient care assistant (PCA) is critical in delivering quality patient care and an unrivalled client experience through teamwork, clear communication and utilisation of your knowledge and skills. You will be a key member of the nursing team, working collaboratively with a variety of teams members, including veterinary surgeons, veterinary nurses, and members of the leadership team. You will work under the delegation of a Vet or Registered Veterinary Nurse to support patient care. You will embrace our culture with a growth mindset, have a passion for self-development to support yourself and others. + Deliver high quality patient care, utilising your developing experience and skills. + Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding, and empathetic. + Administration duties including answering telephone calls, booking appointments, taking payments. + Maintain accurate client and patient records. + Contribute to an outstanding client experience. + Always provide an efficient, courteous, and helpful service to all clients, suppliers, and external contacts. **Benefits** + 5 weeks holiday + bank holidays + Birthday Leave + Career progression opportunities + Staff discount schemes + Life Assurance + Enhanced sickness pay + Enhanced equal family leave + E-car salary sacrifice scheme + Employer contribution pension scheme + Wellness program including: + Employee assistance program + Eyecare voucher scheme + Free annual Flu jab + Cycle to work scheme + Recruitment referral reward scheme **About us** Established for over 100 years, Park Vets offer primary care services for small animals and farm animals across the county of Leicestershire. Amongst our many primary care services, we also have a referral centre and dedicated 24-hour emergency service that is open twenty-four seven. All our practices are RCVS accredited, meaning we continuously aim to provide a high-quality service for our patients, giving them a long and happy life. **Park Vet Group** is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Park Vet Group, Linnaeus or the role please contact our Talent Acquisition team at  careers@linnaeusgroup.co.uk. \#LI-ST1 #LI-Onsite