Job Title: Client Care Associate
Location: 52 Commercial Street Morley
Job Type: Permanent Part-time
Hours: Includes Saturday and Sunday’s
We are looking for a Client Care Associate to join our friendly reception team. This role is perfect for an 26.5 hours, including working 1 in 4 Saturday and Sunday’s. This position if ideal for a forward-thinking, articulate and organised individual who works well under pressure.
Meeting and greeting clients in a professional, yet sensitive manner
Answering the telephone, dealing with queries, transferring calls, and taking messages where applicable
Updating in-house notes system clearly and accurately
Coordinating appointments with the clients
Discussing finances and pet Insurance details
Taking card and cash payments
Accurately carrying out departmental filing
Assisting with any other ad hoc duties when requested.
Benefits
Career progression opportunities5 weeks holiday + bank holidays + Birthday LeaveStaff discount schemesLife AssuranceEnhanced sickness payEnhanced equal family leaveE-car salary sacrifice schemeEmployer contribution pension scheme Wellness program including:Employee assistance programEyecare voucher schemeFree annual Flu jabCycle to work schemeRecruitment referral reward scheme.About us
Abbey House Veterinary Hospital is based in Morley, seven miles south of Leeds with great train and bus links into the city, as well as easy access to the beautiful Peak District and the city of York less than 1 hour away.
We are a high standard Primary Care and Referral Tier 3 Hospital & Training Practice (proudly Cat Friendly) with four satellite clinics. Our facilities are excellent (4 theatres, separate cat/dog/rabbit wards plus ICU, CT, oncology suite, visiting MRI, scopes including laparoscopy, operating microscope, dental suite with x-ray, high spec internal lab with lab tech) and we have an experienced and supportive nurse leadership team.
We are committed to individual career advancement and can support clinical skills development at all levels, as well as progression into leadership and clinical education roles. We have access to a huge bank of Linnaeus CPD including the AVA accredited anaesthesia, RECOVER, ECC and leadership development.
We are also a friendly, welcoming team who enjoy bringing fun into the workplace.
Our Associate council organises regular events and we have made an exciting engagement action plan together. We are also dedicated to promoting a healthy work-life balance and are working on our wellbeing agenda, with two trained Mental Health First Aiders on-site. We are proud to be working towards our Investors in the environment bronze award.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
Please click apply and submit your CV and covering letter and for more information please contact our talent acquisition coordinator Sofia on sofia.thackray@linnaeusgroup.co.uk
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Salary Value: £16,990.74;
Salary Descripion: per annum;