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This Veterinary Assistant role is focused on supporting veterinarians and veterinary technicians while delivering high-quality patient care, client education, and hospital efficiency.

Key ResponsibilitiesAssist veterinarians and veterinary technicians with patient care and workflow.Prepare for and perform tasks that do not require direct veterinarian or technician involvement.Monitor hospitalized and surgical patients as permitted by state regulations.Educate clients on preventive care, wellness plans, hospital services, and pet health.Obtain patient histories and maintain accurate medical records.Ensure a clean, safe, organized, and compliant hospital environment.Assist with surgeries when applicable.Utilize veterinary assistant skills in accordance with NAVTA guidelines and state practice acts.Mentor other paraprofessional team members.Core Competencies

Leadership

Action-orientedCustomer-focusedStrong listenerBuilds positive peer relationshipsCommitted to learning

Functional Skills

Medical quality and patient careEffective communicationResults-driven mindsetOrganization and prioritizationRequired Skills & AbilitiesAbility to multitask in a fast-paced environment.Strong written and verbal communication skills.Excellent organization and problem-solving abilities.Customer service excellence.Basic math skills and medication/measurement calculations.Proficiency with computers, medical software, Outlook, Word, and Excel.Expected BehaviorsInitiative and accountability.Integrity and professionalism.Teamwork and collaboration.Flexibility and adaptability.Ability to work independently when appropriate.Resilience and composure under stress.Physical & Environmental RequirementsAbility to stand, walk, bend, lift, and carry up to 50 pounds.Comfortable handling pets of various species and temperaments.Exposure to noise, biological hazards, radiation, anesthesia, and controlled substances.May require evenings, weekends, and more than 40 hours per week based on business needs.Education & ExperienceCompletion of a NAVTA-approved Veterinary Assistant program or equivalent education/training/experience.High school diploma or equivalent preferred.Ability to perform all required veterinary assistant skills.Must be at least 18 years old for radiology-related duties.One year of related experience required; customer service experience preferred.Overall Purpose

The Veterinary Assistant serves as a critical support team member who enhances patient care, improves hospital efficiency, ensures safety and compliance, and provides an exceptional client and pet experience while embodying the Mars Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.

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The pay range for this role is

$15.19 - $19.41 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.  

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:  

Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. 

Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* 

Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.  

Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* 

Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* 

Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. 

Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection. 

Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. 

Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. 

Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. 

Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* 

Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* 

Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. 

Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. 

Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* 

Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* 

Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* 

Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* 

Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* 

Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* 

 

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).