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Veterinary Assistant 

Banfield Pet Hospital – Livonia  
Job Type: Full-time / Part-time 
Classification: Non-Exempt 

Put Your Love of Pets into Action 

At Banfield Pet Hospital, few roles are as personally rewarding as that of a Veterinary Assistant. In this hands-on role, you’ll work closely with veterinarians and veterinary technicians to deliver quality care, educate clients on pet wellness, and be a compassionate advocate for animals. Whether you're beginning your veterinary career or looking to grow within the field, Banfield offers unmatched support, training, and development opportunities. 

Job Summary 

The Veterinary Assistant plays a critical support role in our hospitals, assisting veterinarians and technicians while ensuring the safety and comfort of pets, clients, and team members. This role helps maintain a productive workflow in the hospital and supports an organized, clean, and welcoming environment. 

Key Responsibilities 

Assist with patient care, monitoring, and procedures as allowed by state laws 

Help maintain patient flow and support veterinarians and technicians with daily tasks 

Safely restrain pets for exams and procedures 

Set up and clean exam rooms, treatment areas, and surgical suites 

Educate clients on preventive care and promote Optimum Wellness Plans

Collect patient histories and maintain accurate medical records 

Provide exceptional client service and ensure pet comfort at all times 

Mentor and support new team members as needed 

Comply with all hospital safety protocols and procedures 

Qualifications 

Education & Experience: 

Certificate from a NAVTA-approved Veterinary Assistant program preferred, or equivalent training and experience 

High school diploma or equivalent preferred 

At least 1 year of experience in a veterinary, animal care, or customer service role is desirable 

Must be at least 18 years old 

Skills & Competencies: 

Action-oriented, organized, and able to multitask in a fast-paced environment 

Excellent communication, listening, and client service skills 

Comfortable working around a variety of animals 

Basic computer skills; knowledge of Microsoft Office and veterinary software is a plus 

Ability to lift and carry up to 50 pounds 

Willingness to work evenings, weekends, and holidays as needed 

What We Offer 

Personal Health & Wellness Benefits: 

Medical, dental, vision, life, and disability insurance (based on eligibility) 

401(k) retirement savings plan with company match 

Paid time off 

Free Optimum Wellness Plans® for your pets 

Professional Development: 

Ongoing training and learning opportunities 

Career growth and advancement support 

Performance development plans 

Networking events and community engagement 

Our Culture: Guided by Five Principles 

At Banfield, we believe in: 

Quality – Delivering the best for pets and clients 

Responsibility – Owning our roles and supporting our teams 

Mutuality – Creating win-win outcomes 

Efficiency – Making the best use of time and resources 

Freedom – Supporting innovation and growth 

Start Your Career with Banfield 

Join a supportive, purpose-driven team that’s making a difference in pet health every day. Whether you're just starting out or advancing your veterinary career, Banfield Pet Hospital is here to help you thrive. 

Ready to apply? 
Submit your application today and take the next step in a career where your love of animals makes a real difference. 

The pay range for this role is

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.  

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:  

Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. 

Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* 

Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.  

Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* 

Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* 

Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. 

Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection. 

Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. 

Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. 

Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. 

Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* 

Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* 

Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. 

Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. 

Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* 

Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* 

Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* 

Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* 

Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* 

Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* 

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).