Kortright Animal Hospital is welcoming a part-time, dependable, caring, and motivated Client Care, Veterinary Assistant to join our team. This is an exceptional opportunity for an organized and empathetic individual who enjoys working with both people and animals. You'll play a vital role in both the front-facing client experience and the hands-on care of our patients.

In this position, you will be supporting our team by creating a positive, low-stress atmosphere for our clients and patients. In this role, you will:

Create a warm and welcoming environment for pet parents and their companions

Put clients and patients at ease with excellent customer service and communication skills

Assist with patient care and treatment 

Prepare invoices, process payments and create treatment plans

Support the veterinary staff with various tasks and treatments

Maintain cleanliness and organization of the hospital, including reception area, exam rooms and common areas

Help ensure a low-stress experience for patients and adapt to changing needs

Take initiative, work both independently and as part of a team

Maintain a compassionate, nurturing attitude toward all animals

What we are looking for:

A driven teammate with a positive, compassionate, and nurturing attitude.

Eagerness to continue learning and growing; at Kortright Animal Hospital, we strive to become innovative leaders within the Veterinary industry! Setting new benchmarks for patient care, client and staff experience.

Exceptional client service skills.

Ability to remain calm in stressful situations and adapt to changing situations.

Exceptional interpersonal skills in working with your colleagues and pet parents.

Strong ability to problem-solve or the ability to ask clarifying questions to help you find solutions.

Previous experience in a veterinary or customer service setting is an asset.

Veterinary Assistant or Veterinary Office Administration program certificate is an asset.

A genuine love for animals

What VCA Canada Offers

Join our team, and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

RRSP Employer 5 % Match Program – saving for your future just got easier! 

A caring culture of Wellness and Appreciation!

Competitive wages and benefits!

Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

Annual uniform allowance

Exceptional career development: there is room to grow here!

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps!

If you're passionate about animals and enjoy both client interaction and patient care, we'd love to hear from you!

Email: careers.Canada@vca.com for further information, or select Apply Now!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.