Vendor Relations Representative
Coraopolis, Pennsylvania

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Vendor Relations Representative is responsible for direct contact with vendors ensuring they are complying with DSG’s supply chain programs, requirements, and initiatives. This position will work as the liaison between the vendor, merchandising teams, DC Operations, and Logistics. Teammates in this position collect and analyze data from various programs and compile a consistent message of the vendor's overall performance related to inventory accuracy and compliance in order to communicate and work with the vendor on action plans and improvements to meet all requirements outlined in the DSG Supply Chain Guide.

Vendor Collaboration

Complete daily tasks triggered by vendors in DSG’s Vendor Compliance portal disputing or requesting details related to compliance chargebacks providing additional details and support for resolutionReview all detail related to chargebacks confirming and validating accurate detail is providedCommunicate with vendors to determine root causes for compliance issues and determine corrective actions.Organize vendor meetings through TEAMs calls including additional supply chain and logistics teams. Gather and prepare agenda topics from all teams. Provide follow up notes and action items in OneNote.Support to vendors during EDI set up and testingSupport to new vendors through onboarding providing guidance setting them up for success

Internal Collaboration with DCs and various CSC departments

Provide updates on vendor performance issues as needed to VR ManagerSupport DCs on vendor issues to resolve as quickly and efficiently as possibleLiaison between DCs and Merchandising teams on specific vendor issues or DC requests for clarification of compliance issuesSupport communication related to all new DSG initiatives

Additional Tasks

Compile and prepare various weekly and monthly supply chain compliance reports following SOPs related to chargebacks reviewing for accuracy prior to uploading or approving in the compliance programIdentify opportunities for improvement during review of weekly chargebacksEnter chargeback data into GTNexus/Tradecard for Import vendorReview/complete additional tasks related to chargebacks for final approvalRespond to email requests from all VR mailboxesUpdate SOPs as needed when changes are made to internal processes

Data Collection and Reporting

Assembling information from various programs to provide full compliance issue to vendorReview weekly and monthly compliance data to determine vendor opportunities for improvement

QUALIFICATIONS:

Associate’s Degree

1-3 years of experience

Working knowledge of supply chain systems (PKMS, EDI, PMMS/JDA, TMS preferred)