Are you passionate about launching and managing new product categories while delivering exceptional customer experiences? Join us in transforming the customer experience through strategic vendor partnership and new category and services development! As a Vendor Manager, you will play a pivotal role in owning end-to-end vendor relationships and services that span multiple categories and areas of our business. This cross-functional position offers the exciting opportunity to manage senior stakeholder relationships while developing and implementing new services that enhance our store experience for customers.

In this role, you will leverage your strong communication and collaboration skills to build meaningful vendor relationships, negotiate strategic partnerships, and coordinate cross-functional initiatives that enhance new projects, categories and services to our Amazon Store business. You'll collaborate with cross-functional teams to identify customer needs, develop strategic solutions, and implement services that create meaningful impact across the business. If you thrive in a dynamic environment where you can influence category and product strategy while delivering tangible results, this position offers the perfect blend of strategic thinking and hands-on execution.

Key job responsibilities
- Launch and manage new categories by developing strategies and implementing operational frameworks that align with business objectives
- Build and maintain strategic vendor partnerships through contract negotiations, performance management, and clear communication of expectations to ensure quality product selection and delivery
- Manage cross-functional initiatives and service life-cycles, delivering projects that impact multiple organizations while maintaining focus on customer experience enhancement
- Define and implement new services that improve store experience by setting clear objectives, analyzing performance data, and driving improvements measured by specific metrics
- Partner effectively with stakeholders across multiple business areas to build consensus, ensure alignment on requirements, and deliver results that meet business goals.
- Apply relevant tools and methodologies to drive process improvements, track progress, and enhance operational excellence
- Work autonomously in an ambiguous environment to identify and solve complex problems, making trade-offs between time, quality, and resources while maintaining program scope.

A day in the life
Your day will involve balancing ownership of several current services while supporting and leading the development of new products and services. You'll collaborate with stakeholders across multiple business areas, building consensus on priorities and solutions. In the morning, you might analyze performance metrics to identify improvement opportunities, then lead cross-functional meetings to align on implementation strategies. Afternoons could include facilitating discussions with senior stakeholders to secure resources and remove blockers, ensuring your programs stay on track.

About the team
Your day will involve balancing ownership of vendor relationships and current services while leading the development of new categories and services to our customers. You'll collaborate with vendors and internal stakeholders across multiple business areas, building consensus on priorities and strategic partnerships. You might review vendor performance metrics and identify improvement opportunities, then lead negotiations or strategic discussions with vendor partners. Afternoons could include cross-functional meetings to align on category launches, facilitating discussions with senior stakeholders to secure resources and remove blockers, ensuring your services and initiatives stay on track.