Seattle, WA, US
1 day ago
Vendor Manager, Professional Medical, Business Industrial & Scientific Supplies
Come join us for an exciting career as Vendor Manager for Professional Medical category in BISS GL. We are the team responsible for managing and growing medical supplies category on Amazon retail. We partner with several cross-functional teams (Amazon Business, Marketing, Catalog, Tech etc.) to improve the customer experience for both B2B and B2C customers looking to purchase medical supplies on Amazon.

Key job responsibilities
The VM is responsible for managing a selection portfolio and end to end relationship with associated vendors driving the topline performance and profitability for their business. They own strategic direction for the portfolio identifying selection gaps, key brands to onboard and customer experience to offer.

The VM is also responsible for signing new brands, leading negotiations, managing promotional activities and resolving operational or logistics issues that impact our customer. They will leverage industry reports, customer trends and key metrics to develop insights, and will utilize these insights to drive innovation, marketing and vendor participation in promotional events to drive overall business growth.

Vendor Management
-Secure new brands and expand selection from current vendors for multiple subcategories; focus on strategic holdout brands.
-Drive strategic negotiations to deliver top-line and bottom-line category growth
-Increase vendor participation in promotional events, marketing and other strategic initiatives

Business Operations
-Analyze vendor outputs and make decisions toward improvement of selection, pricing and customer experience
-Own the Retail P&L for multiple subcategories; develop plans to drive revenue and margin improvement
-Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
-Deep dive problems to understand root cause and make data based decisions
-Works with internal technical, cross-category, and tech teams to drive multi-system process changes

Customer Focus
-Research industry trends and target customers to advocate for products and services that continually improve customer experience
-Aggregates and escalates industry trends; ensures team prioritizes customer obsession
-Identifies opportunities to differentiate our customer experience and simplify purchasing journey from the competition

BASIC QUALIFICATIONS
-Bachelor's degree, or 3+ years of professional or military experience
-2+ years of retail, operations or business management/consulting with negotiations and delivering results experience
-2+ years of with Excel experience
-Experience with financial analysis and P&L ownership
-Experience utilizing large data sets to drive insights, performance and process improvements

PREFERRED QUALIFICATIONS
-Experience in Healthcare Industry
-Experience in vendor negotiations, pricing and promotion, inventory management, and business development

We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
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