Bengaluru, KA, IN
21 hours ago
Vendor Manager, Amazon Retail India Pvt Ltd
ARIPL’s (Amazon Retail India Pvt Ltd) vision is to be India’s most trusted grocer and we want to get there by being best in class on attributes we believe customers care the most for- freshness, safety and transparency for produce and perishables; value, selection, and convenience for packaged food. As part of the vision, ARIPL is hiring for a Vendor Manager for Packaged Foods / Grocery category. The role would be responsible for managing business & vendor relationships across the 3 programs we service – Amazon Fresh, Amazon Now and FBA(Fulfilled by Amazon). The role requires comfort with influencing external stakeholders in the vendors’ organization and internal stakeholders across category, operations and product teams. Amazon has made a global commitment to investing in this space, fueling pioneering inventions. We are looking for a smart, enthusiastic, hard-working, and creative candidate to join our team. This position offers an exciting opportunity to work on a fast growing business team.


Key job responsibilities
As a Vendor Manager, you will focus on delivering a world-class customer experience for the sub-categories that you are responsible for as we rapidly expand and grow our selection from around the world. The incumbent will be responsible for managing comprehensive selection across multiple large brands, developing collaborative marketing and promotions, and driving sales and margin improvements.

· Act as the ‘business owner’ for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)
· Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
· Maximize Amazon’s business profitability and selection expansion opportunities
· Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience
· Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure necessary funding
· Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
· Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines
· Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

A day in the life
# A Day in the Life: Vendor Manager, Amazon Retail Grocery

At Amazon, every day brings unique challenges and opportunities. Here's a typical day in the life of a Vendor Manager in our grocery business:

## Morning
- **9:30 AM**: Begin your day by reviewing the business health dashboard - checking key metrics across Amazon Fresh, Amazon Now, and FBA programs. Analyze any red flags in inventory positions, stock-outs, or delivery performance.
- **10:00 AM**: Participate in the daily category stand-up where teams discuss:
- Previous day's performance
- Customer escalations
- Supply chain alerts
- Key priorities for the day
- **11:00 AM**: Strategic business review with a major FMCG vendor:
- Performance against targets
- New product introduction pipeline
- Promotional calendar planning
- Margin improvement opportunities

## Afternoon
- **1:00 PM**: Work with the Supply Chain team to:
- Address stock availability issues
- Optimize inventory levels
- Review vendor fill rates
- **2:30 PM**: Cross-functional meeting with Marketing and Retail teams for upcoming "Great Indian Festival" sale:
- Selection planning
- Lightning deal submissions
- Marketing support alignment
- Stock buildup strategy
- **3:30 PM**: Focus time for:
- Analyzing competitor pricing
- Updating purchase orders
- Working on quarterly business reviews
- Building vendor performance scorecards

## Evening
- **4:30 PM**: Sync with the Operations team on:
- Delivery slot optimization
- Last-mile challenges
- Fresh inventory aging
- **5:30 PM**: Final review of:
- Day's metrics
- Next day's priorities
- Critical vendor communications
- **6:00 PM**: Wrap up and document key actions for the next day

## What Makes This Role Dynamic
- **Strategic & Tactical Balance**: Mix of long-term category growth planning and day-to-day operational excellence
- **Stakeholder Management**: Regular interaction with vendors, internal teams, and leadership
- **Customer Focus**: Every decision impacts customer experience - from pricing to product quality
- **Data-Driven Culture**: Leverage Amazon's robust analytics tools for informed decision-making
- **Scale of Impact**: Influence shopping experiences for millions of Indian customers

The role requires you to be agile, analytical, and customer-obsessed while managing multiple priorities. You'll need to make quick decisions while keeping long-term strategic goals in mind.

Note: While this represents a typical day, flexibility is key as priorities can shift based on business needs, customer feedback, or market dynamics.

About the team
ARIPL is at the forefront of Amazon's global commitment to revolutionize grocery shopping. We're investing heavily in this space, fueling pioneering inventions that will shape the future of retail. By joining our team, you'll have the opportunity to make a significant impact on a fast-growing business in one of the world's most exciting markets.
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