**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** We are seeking an experienced, detail-oriented and English-spoken Vendor Maintenance Analyst to join our team. As a Vendor Maintenance Analyst, you will be responsible for ensuring the accurate setup, management, and maintenance of vendor accounts and related information within the organization's systems, which play a key role in supporting procurement, accounts payable, and compliance processes by managing vendor records, verifying details, and ensuring adherence to company policies and regulatory requirements. As a Vendor Maintenance Analyst, you will be responsible for: -Giving customer service to the different business units to resolve vendor inquiries and discrepancies related to account setup or payment issues. -Processing customer requests from various departments within the company in a timely manner, ensuring that all requests are handled according to the Service Level Agreements (SLAs). -Maintaining and updating vendor records, including changes to contact information, banking details, and tax documentation. -Verifying vendor credentials and documentation, such as W-9 forms, tax identification numbers, and business licenses. **Required technical and professional expertise** We are seeking an experienced, detail-oriented and English-spoken Vendor Maintenance Analyst to join our team. As a Vendor Maintenance Analyst, you will be responsible for ensuring the accurate setup, management, and maintenance of vendor accounts and related information within the organization's systems, which play a key role in supporting procurement, accounts payable, and compliance processes by managing vendor records, verifying details, and ensuring adherence to company policies and regulatory requirements. As a Vendor Maintenance Analyst, you will be responsible for: -Giving customer service to the different business units to resolve vendor inquiries and discrepancies related to account setup or payment issues. -Processing customer requests from various departments within the company in a timely manner, ensuring that all requests are handled according to the Service Level Agreements (SLAs). -Maintaining and updating vendor records, including changes to contact information, banking details, and tax documentation. -Verifying vendor credentials and documentation, such as W-9 forms, tax identification numbers, and business licenses. -Effective communication in spoken and written English to interact with US customers. -Strong attention to detail and accuracy in managing data. -Knowledge in relevant software tools, such as ERP systems and Microsoft Excel (preferred). -Ability to work independently and prioritize tasks in a fast-paced environment. Education and Experience: Excellent communication in English. Bachelor's degree in accounting, finance, business administration, or a related field (preferred). . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.