Toronto, ON, M5R 1A6, CAN
21 hours ago
UX Researcher
Job Description Insight Global is seeking a UX Researcher for a Big 5 Banking client. You will be responsible for conducting user research and analyzing data to inform multiple product designs (specifically for Global Asset Management). You will work closely with the design team from ideation to launch in order to implement design choices that improve user experience. You will also be responsible for developing a well-crafted research plan with clear research objectives, writing usability research screeners and discussion guides, and recruiting targeted end-users for specific research studies. You will be expected to write clear, informative reports outlining goals, methods, and results. The ideal candidate should have a degree in Human-Computer Interaction, Psychology, or a related field, and have 2-3 years of experience in UX Research. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years professional experience in strictly UX Research roles Private sector experience Experience employing various qual and quant UX Research methodologies (usability testing, unmoderated, A/B, interviews, surveys etc.) End-to-end product experience, supporting designs from ideation to launch Strength in clearly presenting research, telling user stories through data, justifying ideas in cross-functional settings, and fostering strong stakeholder relationships. Exceptional presentation skills - distilling essentials for executive director level audiences Financial and investment product experience  • Understanding how clients approach investments  • Educating investors about investing and diff types of investment products Experience working on research projects involving B2C users. Demonstrable and exemplary ability to combine analytical data and qualitative insights to inform decision making. Experience working with products involving AI Experience working with conversational designers
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