Job Description Work collaboratively with research to help identify opportunities to better understand customer’s needs. Understand how his/her role impacts customer satisfaction. Analyze and interpret what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events. Propose solutions when faced with a new design challenge. Explore data from analytics packages, customer insight or other sources to understand context of research work. Identifies gaps where data is needed. Regularly tests design work with users in partnership with UX Research team. Iterates research methods based on testing and data analysis. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Has a very good knowledge of the tech stack of the organization. Understands the nuances of designing for different platforms. Uses design software (Axure, Sketch, Invsion) to intermediate level. Builds good working relationships with tech teams. Uses relevant tools for communicating designs to developers.