UX Designer II, Global Procurement Technology
Amazon.com
Amazon's Global Procurement Organization is on a mission to transform how procurement works at Amazon scale. We build the technology that powers billions of dollars in purchasing decisions, and we need a UX Design Lead to shape the future of that experience.
In this role, you will:
Lead end-to-end design and UX research for both external-facing and internal-facing procurement tools used across Amazon's global operations
Conduct user research, usability studies, and data analysis to deeply understand customer needs and translate insights into design decisions
Leverage AI and emerging technologies to simplify complex user journeys, drive efficiency, and reimagine how teams interact with procurement systems
Partner with engineering, product, and business stakeholders to translate ambiguous, large-scale problems into intuitive experiences
Set the design vision, raise the bar for quality, and mentor designers while fostering a culture of customer obsession
*Why you'll love it here:*
Our team thinks big and moves fast. We're passionate about innovating on behalf of our customers and tackling problems at a scale few organizations ever encounter. You'll work in a fast paced environment where your designs directly impact how Amazon operates, with the freedom to push boundaries and make bold ideas real.
*Work/Life Balance*
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
*Mentorship & Career Growth*
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded designer.
Key job responsibilities
- Plan and propose innovative design solutions across web applications, internal tools, and complex workflow systems, leveraging AI-powered technologies to drive efficiency and elevate the user experience.
- Lead end-to-end UX research including user interviews, usability studies, and contextual inquiries to uncover customer insights that inform design strategy.
- Conduct user journey mapping and define information architecture to simplify complex procurement workflows, ensuring intuitive navigation and seamless task completion.
- Iterate rapidly on design solutions, developing wireframes, interaction flows, and high-fidelity prototypes in Figma to communicate design ideas effectively.
- Advocate for design decisions by grounding them in research findings, business goals, usage data, and user needs.
- Collaborate with engineers, product managers, data scientists, and business stakeholders throughout the product lifecycle to deliver user-friendly, results-driven experiences.
- Explore and integrate AI and machine learning capabilities into product experiences to automate tasks, surface insights, and reduce friction for users.
- Assess and optimize feature performance through research, A/B testing, and analysis of key metrics.
- Present design work and research findings to cross-functional teams and senior leadership.
- Contribute to the team's shared knowledge of user-centered design and research methodologies.
About the team
Global Procurement Technology is the technical and design force behind Amazon's Global Procurement Organization. We build the tools and systems that power procurement across Amazon — a function that forms the backbone of the company's operations. Our team sets the technology strategy for the business, driving its AI transformation by embedding intelligent automation, machine learning, and data-driven capabilities into every layer of the procurement experience. We partner closely with business teams to modernize systems, simplify complex workflows, and deliver scalable solutions that help Amazon procure smarter, faster, and more efficiently at global scale.
In this role, you will:
Lead end-to-end design and UX research for both external-facing and internal-facing procurement tools used across Amazon's global operations
Conduct user research, usability studies, and data analysis to deeply understand customer needs and translate insights into design decisions
Leverage AI and emerging technologies to simplify complex user journeys, drive efficiency, and reimagine how teams interact with procurement systems
Partner with engineering, product, and business stakeholders to translate ambiguous, large-scale problems into intuitive experiences
Set the design vision, raise the bar for quality, and mentor designers while fostering a culture of customer obsession
*Why you'll love it here:*
Our team thinks big and moves fast. We're passionate about innovating on behalf of our customers and tackling problems at a scale few organizations ever encounter. You'll work in a fast paced environment where your designs directly impact how Amazon operates, with the freedom to push boundaries and make bold ideas real.
*Work/Life Balance*
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
*Mentorship & Career Growth*
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded designer.
Key job responsibilities
- Plan and propose innovative design solutions across web applications, internal tools, and complex workflow systems, leveraging AI-powered technologies to drive efficiency and elevate the user experience.
- Lead end-to-end UX research including user interviews, usability studies, and contextual inquiries to uncover customer insights that inform design strategy.
- Conduct user journey mapping and define information architecture to simplify complex procurement workflows, ensuring intuitive navigation and seamless task completion.
- Iterate rapidly on design solutions, developing wireframes, interaction flows, and high-fidelity prototypes in Figma to communicate design ideas effectively.
- Advocate for design decisions by grounding them in research findings, business goals, usage data, and user needs.
- Collaborate with engineers, product managers, data scientists, and business stakeholders throughout the product lifecycle to deliver user-friendly, results-driven experiences.
- Explore and integrate AI and machine learning capabilities into product experiences to automate tasks, surface insights, and reduce friction for users.
- Assess and optimize feature performance through research, A/B testing, and analysis of key metrics.
- Present design work and research findings to cross-functional teams and senior leadership.
- Contribute to the team's shared knowledge of user-centered design and research methodologies.
About the team
Global Procurement Technology is the technical and design force behind Amazon's Global Procurement Organization. We build the tools and systems that power procurement across Amazon — a function that forms the backbone of the company's operations. Our team sets the technology strategy for the business, driving its AI transformation by embedding intelligent automation, machine learning, and data-driven capabilities into every layer of the procurement experience. We partner closely with business teams to modernize systems, simplify complex workflows, and deliver scalable solutions that help Amazon procure smarter, faster, and more efficiently at global scale.
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