UT-SLS-12001-Customer Service-ADV
Robert Half Office Team
Description We are looking for a highly organized and detail-oriented Logistics Clerk to join our team in Haltom City, Texas. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely responses to inquiries, and maintaining high standards of customer service. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a dynamic, fast-paced environment.
Responsibilities:
• Oversee and manage multiple customer accounts, ensuring all interactions and processes align with company standards.
• Handle logistics, contract management, and customer relations to maintain smooth operations and foster positive relationships.
• Communicate effectively with internal and external customers through both written and verbal channels.
• Process order entries from purchase orders and create accurate quotes following established procedures.
• Review contracts for accuracy, resolve discrepancies, and ensure compliance with company policies and guidelines.
• Utilize enterprise systems, such as SAP, to input and extract material data efficiently and accurately.
• Maintain and organize customer files using tools like SharePoint, ensuring records are up-to-date and accessible.
• Identify potential risks in contract changes and recommend solutions to mitigate impacts.
• Collaborate on special projects, addressing challenges and implementing improvements as needed.
• Stay informed about company products and procedures to provide accurate information and support to customers. Requirements • Proven experience in customer service, account management, or logistics-related roles.
• Strong communication skills, both written and verbal, with the ability to convey information clearly and professionally.
• Proficiency in enterprise systems such as SAP, along with other tools used for data management and analysis.
• Solid organizational skills with the ability to handle large volumes of written communication and documentation.
• Familiarity with contract review processes and an understanding of compliance standards.
• Ability to identify and analyze trends, offering solutions for process improvements.
• Knowledge of the aerospace industry and related products is preferred.
• Capacity to work effectively in a team-oriented, fast-paced environment while managing multiple priorities. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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