Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future.
To strengthen our HUB team in Pilsen we are looking for a User Adoption Specialist to join our team and help drive product usage, customer satisfaction, and user success. If you have a passion for creating impactful strategies, engaging content, and empowering users, this role is for you!
User Adoption Specialist
Job Responsibilities
Develop User Adoption Strategies: Create and execute tailored programs to boost product usage and meet the needs of key user segments Marketing Campaigns: Collaborate with the team, design and implement targeted campaigns to promote product features and best practices through blogs, webinars, and social media. Monitor and analyze the effectiveness of campaigns Deliver Enablement Programs: Organize training sessions, workshops, and onboarding materials to educate and empower users. Maintain a library of user resources, including guides and tutorials Collaborate for Success: Work with cross-functional teams to address user pain points, advocate for user needs, and ensure feedback informs product development Analyze and Report: Track user adoption metrics, evaluate campaign performance, and present insights to stakeholders
Job Requirements
Bachelor’s degree in Marketing, Business, IT, Communications, or a related field 3+ years of experience in user adoption, customer success, or marketing, ideally in the technology or SaaS industry Proven success in creating and executing user adoption and marketing strategies Strong skills in creating training materials and customer enablement programs Excellent project management, communication, and interpersonal skills Analytical mindset with the ability to interpret data and make data-driven decisions Proficiency in marketing tools, CRM systems, and analytics platforms Fluency in English and German language A customer-centric approach and passion for helping users succeed
What We Offer
Competitive Salary (with yearly bonus of 15%) Opportunity for Future Growth and Advancement Meal allowance of 123 CZK / day Transport allowance of 100 CZK / day Flexi Pass 20 000 CZK / year Vacation allowance 10 000 CZK / year Christmas allowance 10 000 CZK / year 5 weeks of holiday and for every 3 years of employment plus 1 extra day of holiday 3 days of sick leave per year Pension insurance contribution up to 4 166 CZK / month Home office option
... and much more!
As an international company, we welcome the diversity of people. We consciously promote equal opportunities and a diverse, inclusive culture in our teams - this is what makes us successful.
We look forward to receiving your application!
Reference code: 29639