Bentonville, AR, United States of America
8 hours ago
(USA) Manager, Membership
Position Summary...Membership team sits at the heart of Sam's Club. As part of the Membership Growth pillar, our focus is simple: to make our membership the one our members love most. We are a high-impact, flexible, and collaborative team that dives deep into member data and market trends to answer the most critical questions facing our business. This allows us to explore, develop, and launch innovative short and long-term initiatives that drive member acquisition and retention, ensuring we always deliver the value our members seek.

What you'll do...

As a Manager on the Membership Strategy & Innovation team, you will play a crucial role in shaping the future of our membership. You'll be a passionate advocate for our members, using your analytical skills to uncover insights that drive our strategy forward. 

Drive Member-Centric Analysis: You'll conduct in-depth analysis of member behavior, competitive trends, and market data to identify key opportunities for growth and innovation. Your work will help build a cohesive narrative by applying fact-based data and insights from multiple perspectives to tell the story of our members. 

Support Strategic Initiatives: You will provide thoughtful analytical support to build business cases and financial models for new membership benefits and services. Your contributions will be key to proving out their value to the business and our members. 

Collaborate to Win: You'll work hand-in-hand with partner teams across Data & Analytics, Finance, Marketing and others to gather insights, build alignment, and support the execution of key projects. You will help drive cross-functional projects by identifying goals, success criteria, and key assumptions, contributing to a shared understanding of project requirements and timelines. 

Track and Measure Success: You'll help develop and maintain reports to track the performance of membership initiatives. A key part of your role will be translating complex data into clear, simple, and actionable recommendations for team leadership. 

Champion the Member: You will serve as a voice for the member in everything you do, ensuring their needs and desires are at the forefront of our strategic planning and execution. 

What you'll bring... 

A Bachelor’s degree in Business, Finance, or a related field and 2 years of experience in business analysis, strategy, or a related analytical field OR 4 years of experience in a related field. 

Strong analytical and quantitative skills, with a proven ability to work with large datasets in Excel to build models and uncover the story within the data. 

A genuine passion for the customer/member experience and a deep curiosity to understand what drives their behavior and loyalty. 

Excellent collaboration skills and the ability to build strong, trusting working relationships with cross-functional teams, promoting positive outcomes through partnership. 

A self-starter mentality; you are proactive, comfortable with ambiguity, and thrive in a fast-paced, dynamic environment where you can make a tangible impact. 

A strong sense of ownership and pride in your work, ensuring you deliver thoughtful and reliable results. 

A commitment to the Walmart values: Service to the Customer, Respect for the Individual, Strive for Excellence and Act with Integrity. 

You'll sweep us off our feet if… 

You have experience with membership-based business models, loyalty programs, or subscription services. 

You have a background in management consulting or corporate strategy that enables you to structure complex problems. 

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration or related field OR 2 years’ experience in business or relevant area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working in a matrixed organization

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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