San Bruno, CA, 94066, USA
19 hours ago
(USA) Director, UX Design
**Position Summary...** Director, Product Design – eCommerce Location: San Bruno, CA **What you'll do...** **Director, Product Design – eCommerce** **Location:** San Bruno, CA **About the Team** Join Walmart’s award-winning design team and help shape the future of digital commerce at a global scale. Our mission is to bring dignity and access to all through design excellence—regardless of zip code or bank account. As part of the team at the forefront of retail innovation, you’ll craft experiences that improve the daily lives of millions—at home, in-store, or on the go. We design with purpose, leading the evolution of Walmart.com and the Walmart mobile app. Our eCommerce experiences simplify complex shopping missions, blend brand and system design, and empower customers to shop with confidence and ease. If you're driven by bold challenges and want to redefine the future of online retail, this is your opportunity. **About the Role** As a Director of Product Design for eCommerce, you will lead a high-impact design team focused on end-to-end customer journeys across Walmart.com and the mobile app. You’ll define and evolve the user experience strategy for our core digital shopping experiences—ensuring they are intuitive, inclusive, and commercially impactful. You’ll champion a design vision that simplifies complexity and enables customers to seamlessly discover, evaluate, and purchase what they need. With a blend of hands-on design leadership and strategic foresight, you’ll partner closely with product, engineering, analytics, and marketing to deliver bold, data-informed experiences at scale. You’ll lead and inspire a team of talented designers—growing their craft, building their confidence, and amplifying their impact. **You’ll sweep us off our feet if you have...** + A strategic mindset and a systems-thinking approach to complex, customer-facing digital experiences. + Demonstrated experience designing high-performing ecommerce experiences that drive engagement and revenue. + Outstanding visual and interaction design sensibility—rooted in data, trends, and user empathy. + Ability to clearly articulate and present design rationale to cross-functional partners and executive stakeholders. + Deep experience with the full design lifecycle—from research and ideation through prototyping, testing, and launch. + A track record of coaching and scaling high-performing design teams. + Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping. + Passion for inclusive, accessible design and a commitment to universal user experience excellence. + A love for solving ambiguous problems with clarity, speed, and optimism. **You’ll make an impact by...** + Leading and inspiring a team of product designers to deliver thoughtful, effective, and scalable shopping experiences across web and mobile platforms. + Driving end-to-end UX strategies that elevate the customer journey—from item page to checkout and everything in between. + Influencing cross-functional partners by translating complex ideas into clear, actionable design narratives. + Championing design research and experimentation, leveraging customer insights and business data to guide product direction. + Fostering a culture of craft excellence, curiosity, and cross-functional collaboration. + Owning and evolving design systems to maintain consistency and elevate the Walmart brand across touchpoints. + Driving innovation by leading rapid concepting and prototyping that push the boundaries of digital retail. **Minimum Qualifications** + Bachelor’s degree in design, HCI, or a related field (Master’s a plus). + 10+ years of experience in product design with a focus on consumer-facing digital experiences. + 3+ years of experience leading and managing design teams. + Proven success in launching large-scale ecommerce or digital retail initiatives. + Strong portfolio showcasing relevant work and leadership impact. \#experiencedesign **Perks and Benefits** Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. **Equal Opportunity Employer** Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. ‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. ‎ For information about PTO, see https://one.walmart.com/notices . ‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. ‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. ‎ For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) . ‎ The annual salary range for this position is $169,000.00-$338,000.00 ‎ Additional compensation includes annual or quarterly performance bonuses. ‎ Additional compensation for certain positions may also include: ‎ ‎ - Stock ‎ ‎ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. 3 years’ supervisory experience. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. **Primary Location...** 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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