_Reporting to the Functional Excellence Leader, you will be responsible for managing projects and deployments identified through Corporate initiatives or improvement ideas from initial baselining to handover of the process to the CX community._ _This role will require an organized person with exceptional communication skills and a program/project management background to deliver solutions to help improve our overall customer experience. The successful candidate should be able to demonstrate change management skills and will need to be comfortable engaging through different levels and areas of the business._ + _Use Project Management methodologies to track and control deployment plans._ + _Work with key stakeholders to ensure engagement, agreement, support, and adherence to deployments both inside and outside the Global Cx Community._ + _Create, standardize, centralize, and maintain Global CX Process Maps, Standard Operating Procedures, and Value Stream Maps related to Technical Support, Customer Service, and Learning & Enablement_ _Knowledge:_ + _Basic knowledge in Excel, PowerBI, Power Automate, SharePoint, Forms, Planner and other Microsoft tools (Preferred)_ + _Proficient in using software and/or different applications/platform._ + _English high proficiency_ + _Technical and/or data analytics background_ _Qualities_ + _Attention to detail (to ensure accuracy and quality in work). Be meticulous, thorough, and focused on delivering high-quality outputs._ + _Proactiveness_ + _Self-driven_ + _Teamwork/Collaboration_ + _Open to feedback_ + _Open to changes_ + _Committed_ + _Enthusiastic_ + _Adaptability_ + _Reliable_ _Skills_ + _Experience in Project management (Time management, planning, Negotiation, Leadership, Problem solving)_ + _Ability to document and communicate complex processes and initiatives_ + _Proficient in identifying and promptly escalating issues_ + _Ability to articulate and communicate findings to a team member or a team group_ + _Critical thinking_ + _Active listening_ + _Conflict resolution_ + _Fast learner_ + _Self-learner_ + _Ability to work by goals and indicators_ Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.