Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals New England We are a Level Trauma Center that provides cutting edge treatment to its patients This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world When hospitals cannot provide the advanced care expertise and new treatment options their patients require they turn to usPrimary ResponsibilitiesDirectly supervises the Front Desk Surgical Scheduler ensuring accurate and timely coordination of daily surgical schedules and case updates in Epic including oversight of telephone intake workflows such as responding to inquiries from medical teams surgeons and family members to support clear communication and seamless patient flowSecondary ResponsibilitiesSupervises Transport Team activities during evening andor night operations ensuring timely completion of transport requests equipment movement and nightly duty assignmentsMonitors workflow barriers and escalate issues report up manager to maintain safe efficient patient flowEnvironmental Services CoordinationConducts routine rounds within perioperative areas to verify environmental readiness including daily cleaning and terminal cleaningCollaborates with the EVS Manager to confirm completion address deficiencies and ensure compliance with infectionprevention standardsSpan of ControlSupervises multidisciplinary support roles including Surgical Scheduler and Transport Staff and coordinates with EVS personnelResponsible for ensuring continuity of service across multiple perioperative support functionsWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals New England We are a Level Trauma Center that provides cutting edge treatment to its patients This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world When hospitals cannot provide the advanced care expertise and new treatment options their patients require they turn to usPrimary ResponsibilitiesDirectly supervises the Front Desk Surgical Scheduler ensuring accurate and timely coordination of daily surgical schedules and case updates in Epic including oversight of telephone intake workflows such as responding to inquiries from medical teams surgeons and family members to support clear communication and seamless patient flowSecondary ResponsibilitiesSupervises Transport Team activities during evening andor night operations ensuring timely completion of transport requests equipment movement and nightly duty assignmentsMonitors workflow barriers and escalate issues report up manager to maintain safe efficient patient flowEnvironmental Services CoordinationConducts routine rounds within perioperative areas to verify environmental readiness including daily cleaning and terminal cleaningCollaborates with the EVS Manager to confirm completion address deficiencies and ensure compliance with infectionprevention standardsSpan of ControlSupervises multidisciplinary support roles including Surgical Scheduler and Transport Staff and coordinates with EVS personnelResponsible for ensuring continuity of service across multiple perioperative support functionsEducationHigh school diploma or equivalent requiredBachelorrsquos degree andor appropriate certification may be required based on departmental needsExperienceMinimum of years of experience supervising or managing a workgroupndash years of experience in a hospital healthcare or medicalrelated environment preferred years of experience Surgical Scheduler Patient Administrative AssistanceDemonstrated proficiency with computers data systems and advanced applications used in scheduling and operational workflowsKnowledge Skills AbilitiesStrong written and verbal communication skills with the ability to interact effectively with staff patients and interdisciplinary teamsAbility to work in a fastpaced highstress environment while maintaining professionalism and sound judgmentDemonstrated ability to multitask organize work and manage multiple priorities simultaneouslyStrong problemsolving criticalthinking and workflow coordination skillsOther RequirementsFlexibility to meet operational needs including adjusting responsibilities based on workload staffing and service demandsEducationHigh school diploma or equivalent requiredBachelorrsquos degree andor appropriate certification may be required based on departmental needsExperienceMinimum of years of experience supervising or managing a workgroupndash years of experience in a hospital healthcare or medicalrelated environment preferred years of experience Surgical Scheduler Patient Administrative AssistanceDemonstrated proficiency with computers data systems and advanced applications used in scheduling and operational workflowsKnowledge Skills AbilitiesStrong written and verbal communication skills with the ability to interact effectively with staff patients and interdisciplinary teamsAbility to work in a fastpaced highstress environment while maintaining professionalism and sound judgmentDemonstrated ability to multitask organize work and manage multiple priorities simultaneouslyStrong problemsolving criticalthinking and workflow coordination skillsOther RequirementsFlexibility to meet operational needs including adjusting responsibilities based on workload staffing and service demands