Job Overview:
This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow.
Shift: PRN/Optional. Will cover one day/shift per week
The 5300 Medical-Surgical Renal/Pulmonary Unit at TriHealth Bethesda North is a 43-bed unit specializing in the care of patients with renal and pulmonary conditions, including COPD exacerbations and dialysis complications. Our diverse patient population provides a dynamic environment that allows nurses to develop a broad range of skills and knowledge in a fast-paced environment. We are committed to creating a positive learning atmosphere for both new graduates and experienced nurses.
Our team focuses on professional growth, mastering essential skills such as peritoneal dialysis, time management, and delivering compassionate patient care. Nurses on 5300 gain valuable experience and expertise while working alongside a supportive and collaborative team. Nurses are equipped with significant technical knowledge related to the respiratory system, the ability to detect aberrant respiratory functions through auscultation, and a deep understanding of renal clearance and medications. Our team is skilled in interpreting lab values and applying them to patient care, helping to ensure the best outcomes for patients with complex medical needs.
Our unit encourages and supports nurses in obtaining professional certifications, including Medical-Surgical (MED-SURG), Geriatric (GERO-BC), and Certified Peritoneal Dialysis Nurse (CPDN). We are affiliated with respected professional organizations such as the ANCC, ANA, the Academy of Medical-Surgical Nurses, and the American Society of Nephrology, ensuring that our nurses stay connected to the latest advancements in the field. Join a team dedicated to excellence in patient care, where nurses grow professionally and personally while making a real impact in the lives of their patients.
Job Requirements:
High School Diploma or GED Degree or GED (Required)
Capable of operating office and clerical equipment Computer skills
Job Responsibilities:
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.).
Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines.
Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement.
Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit.
Working Conditions:
Bending -
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs. - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community