Performs reception, clerical, and supportive duties in the patient care area. ACCOUNTABILITIES 1. Performs all duties within job scope in accordance with standards or care, policies & procedures, and regulatory guidelines. Performs select clinical procedures within delegated parameters. 2. Collaborates with all members of the health care team and physician offices to promote a seamless patient care continuum. Facilitates prompt, efficient patient services through organizing, prioritizing and performing clerical activities. 3. Prepares and maintains patient records according to standards / policy. Transcribes orders using the appropriate department forms and hospital abbreviations in an accurate and legible manner. 4. Operates equipment necessary to perform job duties. 5. Demonstrates good phone etiquette, perceived as helpful / friendly to all customers. Fields phone inquiries appropriately. Displays professionalism at all times and maintains patient confidentiality. 6. Orders supplies and maintains inventory and par-levels assigned. 7. Compiles statistical information for monthly, quarterly and annual reports and surveys as assigned. 8. Performs other job duties as assigned. Education: High school graduate or equivalent Skills: Must be able to read, write, and speak the English language. Must have keyboard skills, and be able to accurately complete data entry and filing. Must demonstrate a high level of mental and emotional tolerance, with ability to function quickly and precisely in stressful situations. Must be able to deal effectively with a changing environment and be open to new ideas. Years of Experience: NA License: NA Certification: NA PREFERRED QUALIFICATIONS Skills: Medical terminology WORKING CONDITIONS Personal Protective Equipment: Demonstrates knowledge and use of standard precautions and PPE (gown, gloves, mask) Physical Demands: Must be able to carry up to 10 lbs, with occasional lifting up to 20 lbs. Occasionally lifts, positions, pushes, and/or transfers patients. Considerable reaching, stooping, bending, kneeling, and crouching. Must be able to see, hear, and move intermittently, or use prosthetics that will enable you to function adequately to assure that the requirements of this position can be fully met. Regularly exposes to infection and contagious disease. Possible exposure to blood borne pathogens from blood and/or bodily fluids. May be exposed to odorous or hazardous specimens. ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace **Requisition ID:** 94896