Transform technology into opportunity as a Unified Communications Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Unified Communications Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on a Unified Communications Technician joining our team to configure, implement, and maintain voice, data, and/or network communications systems.

HOW A NETWORK ENGINEER SENIOR WILL MAKE AN IMPACT:

Good working knowledge of telecommunications industry as well as voice system design and engineering.

Apply technical concepts and ability to analyze and solve problems using learned techniques and tools.

Knowledge and experience of basic understanding of infrastructure wiring/connectivity.

Software support for IP, VoIP, PBX, voice mail, voice networks, and video systems.

WHAT YOU’LL NEED TO SUCCEED:

Required Experience: 5+ years of related experience

Required Technical Skills: Applicable DoD 8140 or DoD 8570 Certification

Security Clearance Level: TS/SCI

Required Skills and Abilities:

Experience with Time Division Multiplexing (TDM) and Circuit Switching systems

Demonstrated ability to configure, install and troubleshoot secure voice devices

Extensive experience with Cisco IP telephony products including Unified Communications Manager, Unified Contact Center Express, Unity Connection, and Unified Presence.

Extensive experience with LAN technologies such as IP routing, switching, call routing, call management, call admission control, Quality of Service, network security, and network management.

Extensive experience with interconnection of multiple Voice over IP (VoIP) telephony systems via LAN and WAN connections utilizing Gatekeeper controlled and Assured Services SIP trunking.

Experience with various operating systems to include Linux, and Cisco IOS Command line interface (CLI).

Demonstrate the ability to troubleshoot complex voice network related problems to include call routing/dial plan management, one-way audio, SCCP/SIP registration errors, poor call quality, codec miss-matches, transcoding, and conferencing.

Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity.

Experience supporting customers' needs in large, medium, and small-scale operational environments and using all available resources. 

Strong interpersonal and presentation skills for interacting with team members and customers. 

Demonstrated strong analytical and problem-solving skills in making the appropriate technical decisions. 

Must be motivated, adaptable, flexible, and able to produce quality results in an evolving, fast-paced environment.

Good understanding of system networking over diverse topologies and environments to understand the limitations and advantages of different network/system architectures. Participates in engineering projects/efforts as tasked by management

Preferred Skills:

Experience with USCENTCOM and familiarity with its mission

Knowledge and familiarity with USCENTCOM’s IT environment

Cisco certifications

Location: On site in Tampa, FL

Security Clearance Level: TS/SCI clearance required

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WHAT GDIT CAN OFFER YOU:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology and the ability to make a real impact on the world around you.

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

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