PRN
Primary
The Protective Services Officer provides internal and external safety/security functions to support the
general safety of BSMH facilities to include participation in investigations and detentions when
warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone
calls for routine and/or emergency assistance.
Essential Job Functions
• Protects patients, visitors and employees by providing escorts, patrolling grounds, and
mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots
and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco
free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations
that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.
• Demonstrates understanding of emergency procedures, alarm response, evacuation and
internal and external disaster plans.
• Responds to emergency situations and hospital alarms as designated.
• Completes mandatory education and training in order to maintain organization and department
specific competencies and requirements. Maintains applicable certification/licensure.
• Remain on assigned post and complete all post specific duties. Ensures that post and patrol
vehicles remain clean, neat and free of all non-work-related material.
• Follows organizational policies and procedures with special attention to attendance and
punctuality, confidentiality, dress code and display of ID badge, and safety.
• Maintains and presents self in professional manner at all times when on duty.
• Maintain proficiency and standards with all issued equipment.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working
conditions associated with the job. Employees may be required to perform other job-related duties as
required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Valid driver’s license (required)
BLS Basic Life Support – American Heart Association (required within 6 months of hire)
Education
High school diploma or GED (required)
Vocational/Technical Degree (preferred)
Work Experience
1-2 years of security, law enforcement, or military experience (preferred)
Training
Non-Violent Crisis Intervention Training (Required within 6 months of hire)
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com