**Overview** **Job Summary Details:** The Lead Baggage Agent provides support to the Baggage Service Office and ensures Baggage Service Agents effectively assist customers with delayed, damaged or pilfered baggage. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM) **Pay: $17.00.** The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Basic Qualifications:** • Must be 18 years of age or older • No prior experience required and on-the-job training provided • No high school diploma, GED or college degree required **Preferred Qualifications:** • One (1) year of prior work experience preferred **Responsibilities:** • Determine flight departure times and connecting carriers based on customer tickets • Screen all passengers transferring between airlines prior to placing baggage on the return belts • Ensure baggage tags are correct • Direct and assist passengers with short-checked bags • Handle misplace or lost baggage claims and provide reports to carriers • Evaluate customers' needs concerning airline locations A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88N, LS, AB, 0481, 2T2X1 REQNUMBER: 129982 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.