TSI Procurement SME (Temporary)
Position Summary
We are seeking a detail-oriented Procurement Subject Matter Expert (SME) to support our procurement operations by managing complex transactional purchasing activities. This role will be responsible for processing purchase request cases and tickets from various intake systems, creating and following up on purchase order (PO) approvals, ensuring timely delivery of goods and services, and addressing potential invoice issues to facilitate prompt payment.
Key Responsibilities
• Process incoming purchase request cases and tickets from various intake systems to create purchase orders in Coupa, ensuring accuracy and compliance.
• Navigate and utilize electronic catalogs to source approved items.
• Route purchase orders through appropriate approval workflows and follow up to secure necessary approvals.
• Communicate with internal stakeholders regarding order status, escalations, and approvals.
• Interact with vendors to confirm order receipt, delivery dates, and resolve complex procurement issues.
• Collaborate with accounts payable, vendors, and internal requesters to address potential invoice issues and facilitate prompt payment.
• Monitor order status and track deliveries to ensure on-time fulfillment.
• Maintain accurate documentation and records in procurement systems.
• Support the procurement team with process improvements and analytics.
• Ensure compliance with procurement policies and procedures.
Required Qualifications
• High proficiency in English (spoken and written).
• Full understanding of the purchase-to-pay (P2P) cycle, including requisitioning, approvals, purchasing, receiving, and payment processing.
• Experience purchasing in complex LATAM markets, with knowledge of regulatory and tax implications.
• 2+ years of procurement experience, preferably in a fast-paced, global environment.
• Experience working with Coupa or similar e-procurement systems.
• Strong organizational skills and ability to manage high transaction volumes with accuracy.
• Ability to work in high-ambiguity scenarios and adapt to changing priorities.
Preferred Qualifications
• Experience in vendor management and supplier coordination.
• Knowledge of corporate expense policies and compliance frameworks.
• Prior experience in a shared services or global procurement operations team.
Technical Skills
• Proficiency in Microsoft Excel, Power Query, and ticketing systems.
• Experience using procurement analytics tools and workflow automation solutions.
• Strong ability to manage electronic documentation and procurement systems.
Soft Skills
• Strong problem-solving and analytical thinking.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Detail-oriented with strong follow-through and accountability.
• Team player with a collaborative mindset.