Job Description IT Operations Systems Monitoring Analyst  Monitoring and analyzing system performance, network integrity, and operational infrastructures  Identifying potential issues and implementing preventative measures  Develop, maintain, and provision operational reports and dashboards that provide status of operational activities, production issues and key operational metrics  Creates data models that depict trends in the organization and its business processes.  Monitor system performance and troubleshoot issues  Oversee and maintain network security  Compile and analyze data to identify trends and improve system performance  Perform regular system audits  Work closely with technical staff to ensure system efficiency  Document issues and solutions for future reference  Conducting regular inspections, maintenance, and testing of systems to ensure optimal performance  Generating and presenting reports on system performance, problems, and resolutions  Collaborating with other team members to identify and implement system improvements  Providing technical support and troubleshooting assistance to users  Ensuring adherence to data management and security protocols  Maintaining up-to-date knowledge of industry trends, emerging technologies, and best practices in system monitoring  Training staff in new technologies and systems monitoring procedures We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2-4 years of IT Operations support experience  Proven work experience working in IT Operations and/or infrastructure support  Experience working with industry leading infrastructure monitoring tools  Excellent knowledge of network protocols and infrastructure  Ability to diagnose and resolve technical issues  Understanding of system security and data backup  Strong problem-solving and communication skills  Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies  BSc degree in Computer Science, IT or relevant field Cleared 80-90k null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.