Job Description Perform telephone triage for patients with endocrine-related concerns, using clinical protocols and nursing judgment. Assess symptoms, provide education, and determine appropriate care pathways (e.g., urgent visit, routine follow-up, emergency care). Document all patient interactions accurately in the EMR (preferably Epic). Collaborate with providers to relay critical information and coordinate care. Support medication management, including refills, prior authorizations, and patient education. Monitor lab results and follow up with patients as directed by providers. Participate in quality improvement initiatives and team meetings. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Active RN license in the state of practice. Minimum 2 years of RN experience, with at least 1 year in a triage or ambulatory care setting. Endocrinology experience required familiarity with diabetes management, thyroid disorders, adrenal and pituitary conditions, etc. Strong clinical assessment and decision-making skills. Excellent verbal and written communication. Proficiency in patient education and chronic disease management. Epic EMR experience highly preferred. Certified Diabetes Educator (CDE) or experience working with diabetes patients. Experience with remote patient monitoring or telehealth platforms. Bilingual (Spanish or other languages) is a plus. Familiarity with endocrine medication regimens and insulin pump technology. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.