At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Relocation benefits are not available for this job posting.

Job Summary

Supervises assigned staff in travel and expenses analysis and/or reporting activities

Responsible for coordinating and supervising the maintenance of the T&E system(s)

Provides daily direction to a group of professionals in the team

Oversees the day-to-day operations for assigned work group or team

Oversees the correct distribution of resources of the T&E call center

Devotes a significant amount of time to leading and managing employees

Provides feedback to the manager on employees' work performance and has input into employment decisions

Participates, collaborates and contributes in T&E related projects and initiatives

Responsible for training and development of staff, resource management, work assignments and ensures consistent application of organizational policies

Responsible for maintaining and continuously improving the quality of work

Participates in the hiring process of new employees

Key Roles & Responsibilities

Supervises, coordinates provides leadership to and reviews work assigned to team members

Develops and implements work methods and reviews overtime

Provides for effective management of assigned personnel including hiring, training, supervising and administering performance evaluations

Provides for effective communication among assigned teams in order to ensure an environment where expectations are understood, problems are addresses, and suggestions/revisions encouraged

Proactively and constructively manages change

Ensures compliance with all program regulations and implementation of new regulations

Ensures adequate documentation and support of transactions and reports

Participates in determining the proper treatment of complex or unusual transactions

Determines efficient work processes and procedures

Determines training, coaching and development needs of team members

Collaborates with managers and directors to identify and implement process efficiencies and quality improvements

Escalation point of contact for affiliates/markets regarding SSC processes and external partners

Qualifications

Bachelor’s degree in accounting, finance, or equivalent business experience

People management experience 3+ years

Finance or Shared Service Center experience 4+ years

Credit Card Administration experience is desirable

Projects experience is strongly desirable

Continuous improvement experience is strongly desirable

Proven knowledge of affiliate support operations practices

Knowledge of applications in a computerized environment, (e.g.: Excel, PowerPoint, Word, Google Suite, etc.)

Proven analytical, and accuracy skills. Requires attention to details

Proven stakeholder management skills and effective communication to senior leadership in the organization

Effective written and verbal communication skills

Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines

Knowledge of Finance Shared Services and operational T&E processes and related technology systems (e.g.: SAP, Concur, Service Now, etc.) is desirable

Strong presentation and analytical skills

Ability to perform work with limited direction and guidance

Ability to prioritize effectively and multitask, meet tight deadlines

Ability to plan and organize work for others

Language: Spanish & English required, Portuguese and/or French desirable

Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.

#LI-DC1

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.