Join our dynamic Chief Administrative Office team, where every day we strive to make JPMorgan Chase work better, faster, and safer. Be part of a global network that supports our businesses in 60 countries, including Global Real Estate, Global Security, and more. As a Business & Ops Specialist within the Global Supplier Services (GSS) Sourcing & Procurement team, you will work under the direction of the Business & Ops Manager to support Travel & Entertainment auditing activities. You will develop expertise in the firm's Travel & Expense policy and ensure compliance and efficiency in all processes.

Job responsibilities:

Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality.Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary.Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly.Respond to business and management ad-hoc queries in a timely manner.Recommend process improvements to enhance efficiency and productivity.Share data with Financial Stakeholders and Senior Management.Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels.Maintain a customer service-centric approach.

Required qualifications, capabilities, and skills:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.1+ years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process.Proficiency in SAP Concur and SAP R3 or S4Hana is essential.Strong analytical, data management, and problem-solving skills.Excellent interpersonal and verbal/written communication skills.Forward-thinking with the ability to propose and implement new ideas.Proficiency in MS Office applications (Word, Excel, PowerPoint).

Preferred qualifications, capabilities, and skills:

Knowledge of SAP R3 or S4Hana and other ERP systems.Capability to develop a vision and an actionable plan, emphasizing continuous innovation.