Company Description

MAKE GREAT PIZZA — AND MORE — POSSIBLE   

Be a part of the world's #1 Pizza company and watch your career grow!  

Job Description

The supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO).  The supervisor must be comfortable working in a diverse, fast paced environment. 

Salary: $82K - $95K

Shift:  6 pm - 3 am  - Flexibility to work weekends. On call as needed

RESPONSIBILITIES AND DUTIES 

Leadership:

Recruit, interview, select, and mentor new and tenured drivers Support driver engagement initiatives Monitor drivers performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as neededComplete driver’s annual performance reviewsReview driver’s lytx and logs and coach according to company   Collaborate in drivers onboarding and training Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements Effectively communicate day-to-day with drivers, departments and vendors Create positive environment, morale and respect among team members Attend and participate in classroom or virtual Leadership & Development trainings  Coordinate safety/team/quarterly meetings

Reporting/Budget:

Prepare and assist with Transportation generated reportsMonitor budget and fuel cards to ensure funds are maximized Participate in the development of budgets 

Routing, Scheduling, Hours of Service, and Maintenance:

Weekly schedule driver routes and re-routing as necessary to ensure route coverageConduct route analysis and recommend saving opportunities to ManagerMonitor driver hours of service via onboard systemConduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)Maintain and monitor food safety standards in compliance with company and franchisee requirements Perform payroll duties when necessary and review driver payroll for accuracyMonitor mis-deliveries, and make recommendations to Manager on avoidance strategiesMaintain driver qualification fileSchedule truck maintenance and maintain fleet imageConduct accident investigationsCoordinate deliveries and backhauls activities  Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely mannerPerform other duties as assigned by leadershipAs needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard

Customer Relations:

Answer Slice of Pie complaints and keep leadership informed of findings Maintain positive customer relationshipsCustomer Surveys

 

QualificationsHigh School Diploma, some college hours, 2-year degree preferred 2-3 years of documented supervisory experience2-3 years route scheduling experienceKnowledge of Department of Transportation, FMSCA rules and regulationsMS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/softwareWillingness to support a 24-hour operation, including carrying an emergency cell phone as neededResults-oriented with strong organizational, decision making and people skillsSuccessfully pass a background check every third year on your anniversary dateCommercial Driver’s License Class A, a plus

PHYSICAL REQUIREMENTS

Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasionAbility to bend, twist, reach, push, and pull throughout the shift Ability to work in extreme temperatures (non-airconditioned warehouse), both indoors and outdoors, including refrigerated conditions [33-38]Ability to work in environment with exposure to loud machinery Must be able to work around yeast and flour

Additional Information

Domino's offers:   

Competitive wages    Paid Holidays and Vacation   Positive work environment   Benefits on the first day of employment!   401k matching contributions   15% off the purchase price of stock   Company bonus   Referral bonuses   

 

All your information will be kept confidential according to EEO guidelines.

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores! 

Domino's provides salary and benefit information for all job postings in Washington State. This transparency is part of our commitment to fair and equitable compensation practices.  All questions or clarifications on the details above should be directed to [email protected].