Amazon's transportation network is one of the largest and most complex in the world — and keeping it financially accurate at scale is no small feat. As a Transportation Procurement Program Manager on the Global Supply Chain and Transportation Procurement (GSCTP) team, you will support the integrity of carrier payments and shipment manifests across multiple transportation modes. This is an opportunity to build deep expertise in transportation operations, contribute to process improvements, and collaborate with teams across finance, technology, and procurement to solve problems that directly impact Amazon's bottom line.

Key job responsibilities
- Manage Off Manifest (OM) case workflows across multiple transportation modes, executing root cause analysis and supporting process improvements to reduce OM volume.
- Support payment resolution efforts by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers.
- Monitor and analyze OM and payment data, performance metrics, and trends — preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members.
- Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
- Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows.
- Contribute to automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to streamline processes.
- Maintain accurate documentation of carrier engagements, issue logs, and resolution workflows to support team visibility and escalation management.

About the team
Global Supply Chain and Transportation Procurement (GSCTP) is an organization within Amazon's Worldwide Operations that manages and procures service provider contracts across Amazon's global transportation network. We hold strategic relationships with major supply chain and transportation providers and focus on obtaining the best cost, quality, and capacity for our customers. Our charter is to deliver solutions to Amazon's business and operational challenges — finding and developing the next breakthrough in logistics.