First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher (6-Month Contract, with Potential Extension)
At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. We are currently seeking a Dispatcher for a 6-month contract position, with the possibility of extension based on performance and business needs.

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and providing guidance and support to drivers and monitors on the front line.

At First Student, we are proud to offer:

Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentCompetitive pay at $23.50 per hour

Dispatcher Responsibilities:

Oversee all routes and scheduling of busesCounsel and coach drivers and monitorsHandle heavy phone and radio trafficReceive and report all scheduling and driver complaints to the Operations Supervisor/Contract ManagerServe as the primary communication liaison with major contracted customersManage charter reservations, billing, or driver payroll as assignedProvide solutions to drop-off and pick-up problemsPerform back-up driver duties or miscellaneous clerical duties as neededComplete assigned special projectsAssist with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

3–5 years of relevant experienceHigh school diploma or equivalentBasic knowledge of radio dispatch equipmentExcellent communication and customer service skillsAbility to deliver under time constraints and deadlinesPrevious terminal operations, dispatch, or driver experience preferredComputer literateSubject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.