Job Title: Account Specialist

Job Description

Join a rapidly growing team as an Account Specialist focused on improving the shipper experience for vendors and sellers. This role is pivotal in driving innovation within transportation and logistics by evaluating current network shipper defects and implementing improvements through coaching and performance management. You will work directly with shippers to develop solutions and enhance shipper performance metrics.

ResponsibilitiesMonitor, verify, and present data daily.Overcome transportation disruptions and other barriers in real time.Identify root causes of transportation defects.Maintain daily logs on assigned shippers.Lead weekly calls with assigned shippers.Conduct Daily Business Review Stand-up calls.Essential SkillsExperience in the transportation and supply chain industry.Strong customer service and interpersonal skills.Self-starter with problem-solving abilities and creative thinking.Experience in freight, vendor management, account management, fleet, and transportation.Additional Skills & Qualifications2 years of experience in Logistics, Supply Chain, or similar fields preferred.Understanding of basic data analytical skills.Experience writing process improvement proposals.Entry-level knowledge of MS Excel, including pivot tables.Effective communication and organizational skills.Work Environment

This position is based 100% in office within a highly collaborative and friendly team environment. The team spans across Phoenix, Nashville, and Atlanta, offering a hybrid schedule. Our office is located in a 20+ floor high-rise with an in-house café, snack bar, rooftop, and free coffee. The culture is laid back yet fast-paced, encouraging idea-sharing and problem-solving.

Job Type & Location

This is a Contract to Hire position based out of Nashville, Tennessee.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Nashville,TN.

Application Deadline

This position is anticipated to close on Sep 1, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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