Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Job DescriptionLead the transport operations team onsite at customers’ plants in Penang (20%)Performance appraisal and target settingBuild up the competence of the team including hands-on trainingFirst escalation point for the customers regarding any logistics issuesMain contact person for NGTM project for the plants regarding topics related to LSPAct as logistics key account manager for all the plants in Penang (15%)Regularly visit customers to exchange good practices and build trust with customersUnderstand customer pain points and give that as an input for improvement or new business developmentCollaborate closely with other team members in Vietnam, as below, who are also supporting the customers in Penang and provide one stop answer to customers, for example strategic core services and overland operations services teamCollaborate closely with Vietnam team to keep updated about the team strategy and actively contribute to the overall team’s strategy (10%)Actively join OPEX (operations excellence) and digitization activities with all teams in VietnamActively lead projects for ASEAN region, not limited to PenangActively re-arrange tasks in Penang team whenever need, by transferring some tasks to Vietnam to have maximum synergy for regional customers, or take some tasks from Vietnam to develop the team in PenangActively share capacity with Vietnam, i.e., support Vietnam in case of short handed in Vietnam, or ask for support from Vietnam team in case of help neededDrive logistics cost savings and other improvement projects with own team or with customers (15%)Responsible for transport cost BP (business plan) and CF (current forecast)Closely steer the cost in order to meet the target as aligned in BP/CFTake care of daily operations for critical routes and step in as proxy for team members whenever needed (40%)Forecast alignment with plannersCapacity alignment with LSPs and support to solve bottleneck in LSP capacity with destinationsTender support (tender volume, LSP allocation prior to awarding, etc..) and LSP on boardingi-STAR processOrigin side booking escalation handling and pick up managementDaily LSP performance management and monthly KPI reviewDamage and loss claims, etc..End to end track and trace until arrival at plantSupport with new route or new transport mode implementationOne contact window for whole inbound till arrival at plant Shipment booking for outbound shipments

 

QualificationsBachelor/Master Degree in Supply Chain or Logistics related subjects5 years+ in transport operations, preferably with both international freight and overland operations  3 years+ in leadership role, facing customersExcellent skills of stakeholder management and customer orientationStructured thinking and think in big picture  Proactive and positive mindset, and willing take extra milesExcellent communication skills, and highly collaborative (even remotely)Responsible, professional and confident

Additional InformationLeave Entitlement e.g: Annual Leave, Medical Leave and etcCompany Insurances and etc