JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

-            This role is critical in ensuring safe, compliant & customer-centric service delivery across transport governance, IFM helpdesk and EMS support for regional level

-            Support end to end operations with strong adherence to defined process discipline and lead by example.

-            Attention to details, individual contributor, acts as first level of leadership escalation for internal and client stakeholders

-            Comfortable to work in dynamic 24/7 a multi-regional operational environment, if required to support frontend team during exigencies/business requirement on weekend/holidays.

-            Liaising with various client & internal stakeholders with the organisation in AsPac region.

-            Proactive with ability to respond to incidents/accident real time and take corrective action and report preparation.

-            Capable of making timely, risk-aware decisions during emergencies and high-impact business continuity situations.

-            Focused on service quality and continuous improvement within function with recommendation which are data driven

-            Preparing various reports/ppt periodically (daily/weekly/monthly) and/or as per business requirement. Validating and maintaining data accuracy.

-            Ability to support, mentor, motivate and guide team on day-to-day operational requirements as required.

-            Support recruitment, onboarding, training & performance management of team.

-            Ethical mindset with focus on safety, compliance & governance.

-            Stakeholder Management.

-            Strong Communication skills both written and verbal.

-            Customer Centric.

-            Adaptability.

-            Collaboration.

-            Tech Savvy.

-            Team player and ownership.

-            Strong MS Office (Outlook, Excel, PPT & Word)

-            Candidate should be graduate.

-            Position will be based out of client site at Pune (Kharadi)

-            Rotational Shifts, working on weekends

-            Prior experience of 4-5 years in employee transport and/or workplace helpdesk will be preferred.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.