Posting Detail Information Working TitleTransfer Success Navigator Position LocationFort Collins, CO Work LocationPosition qualifies for hybrid/in-office work Research Professional PositionNo Posting Number202501226AP Position TypeAdmin Professional/ Research Professional Classification TitleProf/Indiv Contrib III Number of Vacancies Work Hours/Week40 Proposed Annual Salary Range$62,500 - $65,000 Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. + Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf) + Explore the additional perks of working at CSU here. + For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) . + Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) ! Desired Start Date11/10/2025 Position End Date (if temporary) To ensure full consideration, applications must be received by 11:59pm (MT) on09/29/2025 Description of Work Unit The Office of the Registrar provides leadership and service in student enrollment and academic record management that supports recruitment, retention and graduation goals of Colorado State University. The Office of the Registrar values Students, Collaboration, and our Employees. Based on our goals and values, the Office of the Registrar seeks to hire team members that demonstrate a positive attitude, a passion for producing quality work, an interest in serving as an educator, a commitment to treating others with respect and an internal motivation for doing the work we do. Position Summary The Transfer Success Navigator is a professional position within the Office of the Registrar that supports undergraduate transfer students’ transition from the point of admission through the first day of class. The Transfer Success Navigator is designed to close support gaps by offering proactive, individualized guidance to transfer students before they enroll, enabling them to make informed decisions about admission, degree planning, and their overall transition to CSU . Navigators work closely with campus and community partners to provide concierge-style academic and personal support, ensuring students are well-informed throughout their CSU transition. Transfer Success Navigators help students explore academic options, understand available majors, minors and certificate programs, clarify degree requirements, estimate time to graduation, and guide student course planning at their current institution to maximize applicability toward CSU degrees. Transfer Success Navigators train and present to CSU colleagues as well as external partners, such as community colleges. They represent the Office of the Registrar at transfer orientations, transfer fairs and other events focused on improving the transfer student experience and strengthening CSU’s transfer pathways. This position requires strong knowledge of CSU policies, degree requirements, and student resources, as well as the ability to exercise sound judgment in navigating complex transfer cases. This position is eligible for a hybrid work arrangement after a period of onboarding and training. Required Job Qualifications All required job qualifications must be referenced in application materials to be considered for this position. The following items are required: + Bachelor’s degree from an accredited institution. + Two (2) years professional experience advising, counseling, or supporting college students, preferably with transfer populations. + Knowledge of undergraduate academic programs and degree requirements. + Experience interpreting academic records and making independent decisions regarding degree planning and credit applicability. + Excellent written communication skills as evidenced by application materials. + Demonstrated ability to manage multiple priorities and work independently while maintaining attention to detail. + Understanding of FERPA regulations and commitment to maintaining student privacy and confidentiality. Preferred Job Qualifications Preferred qualifications are not required to be considered for this position but are highly desired. Preferred qualifications include: + Demonstrated ability to communicate effectively in written and spoken English and Spanish. + Knowledge of domestic post-secondary evaluation of transfer credit. + Knowledge of academic advising best practices. + Experience supporting the needs of first-generation, limited income, non-traditionally aged students, including students who are parents/caregivers. + Strong interpersonal communication skills as demonstrated by respectful and effective interactions with various constituencies including but not limited to students, faculty, staff, and vendors at all levels. + Knowledge, understanding and experience working with administrative student information systems: preferably Ellucian Banner systems (Banner Student, Banner Document Management and Banner Workflow) and College Source products: TES , DARS – uAchieve (Degree Audit Reporting System), and Transferology. + Experience with CSU academic policies, campus resources and transfer student networks Essential Duties Job Duty CategoryStudent Guidance, Engagement and Outreach Duty/Responsibility + Serve as a primary contact for newly admitted transfer students. + Provide holistic services and referrals to campus resources to meet non-academic needs of students (e.g., housing, health insurance, jobs, etc.) + Conduct individual appointments and provide personalized guidance tailored to student goals. + Respond to complex questions from students, parents, faculty, and staff. + Assess student records, prior coursework and clarify degree requirements. + Assist students with course planning at current institutions to optimize transfer success. + Prepare students for departmental academic advising sessions, including guidance on course substitutions, waivers, and program adjustments. + Guide students in creating Transferology accounts, interpreting transfer articulation and requesting advising appointments. + Plan and engage in campus programs and events that promote transfer student success, including those held during evenings, weekends, and after regular business hours. Percentage Of Time55 Job Duty CategoryTraining, Presentations and External Partnerships Duty/Responsibility + Develop and deliver presentations or trainings for internal offices, community college partners, and other external stakeholders. + Represent the Office of the Registrar at transfer fairs, orientations, and related events. + Provide guidance on transfer policies and best practices to advisors and partners. + Engage regularly with campus support offices to build strong partnerships, stay updated on developments, and better support transfer students. Percentage Of Time15 Job Duty CategoryTransfer Credit Evaluation Duty/Responsibility + Process domestic transfer credit evaluations for admitted students. + Provide tentative evaluations for students whose coursework is not available in Transferology. + Re-evaluate previously assessed coursework at student or departmental request. + Determine credit applicability to majors, electives, and overall degree progress. Percentage Of Time10 Job Duty CategoryCollaboration and Process Improvement Duty/Responsibility + Establish and maintain strong partnerships with campus departments and community organizations to enhance transfer processes and provide comprehensive support for students. + Identify inefficiencies or barriers in transfer student experiences and recommend improvements to supervisor and Registrar Leadership. + Participate in Advising Town Hall meetings and engage in advising network training. + Contribute to strategic planning and enhancement of transfer pathways. Percentage Of Time10 Job Duty CategoryOther Duties as Assigned Duty/Responsibility + Keep up to date on general activities in the Office of the Registrar to ensure Transfer Success Navigator functions coordinate with and meet the needs of department/university functions and priorities. + Read and respond to emails in a timely manner; be responsive to inquiries from other colleges and universities. + Actively participate in trainings and meetings as requested. + Perform other duties as assigned. Percentage Of Time10 Application Details Special Instructions to Applicants Interested applicants must submit a cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume, and the names, e-mail addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Conditions of EmploymentPre-employment Criminal Background Check (required for new hires) Search ContactMichael Marr michael.marr@colostate.edu EEO Colorado State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. References Requested References Requested Minimum Requested3 Maximum Requested3 Supplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents + Cover Letter + Resume Optional Documents + Curriculum Vitae