Transfer Student Success Coach for Access, Connect, Complete, Engage (ACCE) Program
Portland State University
Position Announcement Position Details Proposed Start Date 02/16/2026 Classification Title Advising and Student Services Rank N - No Rank Working Title Transfer Student Success Coach for Access, Connect, Complete, Engage (ACCE) Program Department 200205 - OSS Office of Student Success Position Number D90569 Representation AU - AAUP Renewable Renewable End date, if applicable 09/30/2028 Position FTE 1.0 FTE Tenure Status N - not applicable Position Summary Brief Description of PSU/School/Dept Portland State University (PSU) is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
The Office of Student Success improves students’ experiences in and out of the classroom, removes obstacles to success and gives support when and how students need it. At PSU, we put students at the center of everything we do, so students can do everything they want to do. Position Summary The Transfer Student Success Coach for the Access, Connect, Complete, Engage (ACCE) program will coach and provide holistic support to community college students interested in pursuing a Bachelor’s degree and who are part of the ACCE program in the following areas: academic skills, time-management, study habits, general advising, and balancing demands on students’ time.
The Transfer Student Success Coach will also ensure ACCE students, as well as current PSU transfer and returning students as needed, are connected to on-campus services and resources that support student retention, academic success, and individual student support. This role will be familiar with general degree requirements at both Portland State University (PSU) and the community college(s) and provide support for students to meet degree requirements to support a seamless transfer.
This position will also be responsible for targeted messaging, supporting credit load, supporting with administering financial incentives, and other duties that support continued enrollment and student sense of belonging.
This position will be required to: Work in-person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed. Travel between community college(s) and PSU as needed. Use technology and analytics in the provision of services to students and navigate systems specific to the site location and PSU. Communicate effectively, both in one-on-one interactions, in small groups, during public presentations, and within written communications. Discuss highly sensitive personal and financial matters with diverse populations of students and families. Provide culturally attuned programming that support equitable outcomes. Create, present, and facilitate student-centered workshops for ACCE students, as well as prospective PSU transfer students as needed. Ensure accurate data entry and reporting using digital tools, such as Navigate and Google Forms, to track student progress and inform key stakeholders.
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
Minimum Qualifications Bachelor’s degree with 2 or more years of experience advising/mentoring students Ability to work in-person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed Ability to travel between community college and PSU, as needed Ability to use technology and analytics in the provision of services to students and
navigate systems specific to the site location and PSU Communicate effectively, both in one-on-one interactions, in small groups, during public
presentations, and within written communications Ability to discuss highly sensitive personal and financial matters with diverse populations
of students and families Experience providing culturally attuned programming that support equitable outcomes Preferred Qualifications Experience with historically underrepresented students and/or contemporary student populations Experience and knowledge of community college and university (bachelor granting) institutions Bi-lingual Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Monday through Friday, 8am to 5pm Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be between $58,596 and $61,956, but may be negotiated above this range, dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.
Please visit our total compensation calculator to see the full value of our benefits package. Application Instructions Additional Information In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
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Renewal of this appointment beyond 9/30/28 is contingent upon grant funding. Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers, and email addresses for three professional references. Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) 09/30/2028 If you have questions Please contact success@pdx.edu Search Details Posting Close Date 01/22/2026 Projected Close Date for Posting Closes Application screening begins 01/12/2026 Quick Link https://jobs.hrc.pdx.edu/postings/48945 Supplemental Questions
More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
The Office of Student Success improves students’ experiences in and out of the classroom, removes obstacles to success and gives support when and how students need it. At PSU, we put students at the center of everything we do, so students can do everything they want to do. Position Summary The Transfer Student Success Coach for the Access, Connect, Complete, Engage (ACCE) program will coach and provide holistic support to community college students interested in pursuing a Bachelor’s degree and who are part of the ACCE program in the following areas: academic skills, time-management, study habits, general advising, and balancing demands on students’ time.
The Transfer Student Success Coach will also ensure ACCE students, as well as current PSU transfer and returning students as needed, are connected to on-campus services and resources that support student retention, academic success, and individual student support. This role will be familiar with general degree requirements at both Portland State University (PSU) and the community college(s) and provide support for students to meet degree requirements to support a seamless transfer.
This position will also be responsible for targeted messaging, supporting credit load, supporting with administering financial incentives, and other duties that support continued enrollment and student sense of belonging.
This position will be required to: Work in-person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed. Travel between community college(s) and PSU as needed. Use technology and analytics in the provision of services to students and navigate systems specific to the site location and PSU. Communicate effectively, both in one-on-one interactions, in small groups, during public presentations, and within written communications. Discuss highly sensitive personal and financial matters with diverse populations of students and families. Provide culturally attuned programming that support equitable outcomes. Create, present, and facilitate student-centered workshops for ACCE students, as well as prospective PSU transfer students as needed. Ensure accurate data entry and reporting using digital tools, such as Navigate and Google Forms, to track student progress and inform key stakeholders.
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
Minimum Qualifications Bachelor’s degree with 2 or more years of experience advising/mentoring students Ability to work in-person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed Ability to travel between community college and PSU, as needed Ability to use technology and analytics in the provision of services to students and
navigate systems specific to the site location and PSU Communicate effectively, both in one-on-one interactions, in small groups, during public
presentations, and within written communications Ability to discuss highly sensitive personal and financial matters with diverse populations
of students and families Experience providing culturally attuned programming that support equitable outcomes Preferred Qualifications Experience with historically underrepresented students and/or contemporary student populations Experience and knowledge of community college and university (bachelor granting) institutions Bi-lingual Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Monday through Friday, 8am to 5pm Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be between $58,596 and $61,956, but may be negotiated above this range, dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.
Please visit our total compensation calculator to see the full value of our benefits package. Application Instructions Additional Information In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
#internal
Renewal of this appointment beyond 9/30/28 is contingent upon grant funding. Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers, and email addresses for three professional references. Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) 09/30/2028 If you have questions Please contact success@pdx.edu Search Details Posting Close Date 01/22/2026 Projected Close Date for Posting Closes Application screening begins 01/12/2026 Quick Link https://jobs.hrc.pdx.edu/postings/48945 Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a Bachelor's Degree? Yes No * Please describe the degree program for your Bachelor's degree.(Open Ended Question)
* Do you have 2 or more years of experience advising/mentoring students? Yes No * Do you have the ability to work in-person 5 days a week at either Portland Community College, Mount Hood Community College and/or Clackamas Community College or PSU, as needed? No Yes * Do you have the ability to travel between community college and PSU, as needed? No Yes * How did you first find out about this position? PSU Website Indeed.com HERCJobs Urban League of Portland Hispanic Metropolitan Chamber Oregon Employment Department Social Media Person Referral Career Builder Glass Door Other - Please describe in the next Question If you selected Other, please describe.(Open Ended Question)
Applicant Documents Required Documents Resume Cover Letter Professional References Optional Documents
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