**Key Responsibilities and Qualities** + Manage all aspects of Custody account opening, trade settlements, reporting, and announcements/settlements of corporate events. + Prompt and professional engagement with a custody client base primarily consisting of foreign institutional clients. + Ensure delivery standards are consistently met for Citi clients. + Coordinate with CDS / SEC and other market players regarding account openings / transfers. + Liaise with regional product development / service teams for product enhancement, billing, accounts, and security code maintenance. + Work with the local product team to respond to queries and correspondences. **Regulatory and Compliance** + Prepare and deliver regulatory reporting. + Liaise with internal and external auditors on audit-related activities. + Ensure compliance with internal, external, and regulatory guidelines. + Perform periodical system/product related testing (COB/MCA testing). **Project Management and Support** + Apply project management skills for liaison with multiple stakeholders to drive systemic enhancements to closure. + Provide implementation support, administrative, and operations coordination for various products, programs, and services offered by the business. + Gather and prepare data/MIS for the cluster and region. **Core Qualities** + Strong passion for learning the subject matter and proven team player capabilities. + Excellent collaboration, verbal, and written communication skills. **Professional Experience** + 2-3 years of experience in banking operations. + Experience in institutions linked to Custody / Markets Operation is preferred. + Proven success in a team environment. **Skills and Abilities** + Efficient and effective in numerical tasks and transactions. + Ability to work under pressure and meet deadlines. + Ability to thrive in a fast-paced environment. + Consistently demonstrate clear and concise written and verbal communication. + Attention to detail and intermediate problem-solving skills. **Education and Certifications** + Should possess Advanced Level qualifications (minimum 3 passes, excluding optional subjects) or professional qualifications in a related field. + A professional qualification from a recognized university / an affiliated institution will be considered an added advantage. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Transaction Capture Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.