Job Description:
Parsons is looking for an amazingly talented Training Supervisor to join our team! In this role you will get to train and lead a team of Operators.
What You'll Be Doing:
Developing a customized training plan and schedule.
Training, developing, and mentoring operators and supervisors
Creating training materials, delivering training materials to all operations staff and managers, conducting in-service coaching and schedule testing and recertification of all TMC operators
Providing one-on-one mentoring for newly hired staff.
Periodically review the training materials and courses to ensure reflection of any changes in technology and procedures.
Maintaining TMC operator qualification records.
Maintaining and updating the training syllabus.
Assisting the TMC operations manager in developing and, maintaining, and updating TMC SOPs and SLA
What Required Skills You'll Bring:
Associates degree and 3+ years of related experience
At least 2+ years in training and development responsibilities.
Excellent oral and written communication skills.
Knowledge and skills to communicate with partner agencies for TIMrelated training and education
Experience with TxDOT TMC operations and training
Experience making SLA,s, KPIs, and other metrics in a TMC or similar environment
The ability to address conduct and performance issues
Ability to work in a fast-paced environment
Security Clearance Requirement:
NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.